Senior Living Hospitality Director: Resident Experience

HarborChase, LLC.; Orlando (FL); Hybrid; USD 120.000 - 150.000; Vollzeit

Zusammenfassung

Harbor Retirement Associates seeks a Corporate Director of Hospitality to lead hospitality, dining, and resident-experience initiatives across communities. You will drive standards, budgeting, and service excellence while collaborating with operations, wellness, sales, and executive leadership to deliver resident-centered experiences.

Responsibilities include menu planning, training, safety, audits, and KPI establishment for satisfaction and dining quality.

Qualifikationen

• Associates or Bachelor’s degree in culinary arts preferred.
• Minimum of eight years’ experience as a professional chef.
• Minimum of five years’ experience as a department head.
• Current food service sanitation certificate.
• Experience with Microsoft Office and Outlook software preferred.
• Able to communicate effectively with all levels of management, associates, residents, family members, and outside contacts.
• Knowledge of HACCP and OSHA regulations.
• Knowledge of state food-handling and kitchen regulations.
• Able to make independent decisions.
• Must be able to travel 75-85% of the time.
• Must have experience in menu development.
• Able to create/oversight of SOPs for BOH and Hospitality.

Aufgaben

• Design, plan, and implement standards, policies, and programs for kitchens and dining venues.
• Solicit resident and employee feedback on service standards, food quality and presentation.
• Maintain a quality assurance program for fresh, properly prepared meals.
• Provide ongoing training to kitchen and service staff.
• Ensure sanitation and safety per regulations.
• Plan menus using fresh, seasonal ingredients for farm-to-table approaches.
• Manage budgets, monitor costs, and attend P&L meetings.
• Collaborate with sales and marketing for differentiation.
• Lead hospitality directors and participate in VIP events and openings.

Kenntnisse

Leadership

Communication

Guest experience

Ausbildung

Culinary degree preferred

Tools

Microsoft Office

Outlook

Jobbeschreibung

Harbor Retirement Associates seeks a Corporate Director of Hospitality to lead hospitality, dining, and resident-experience initiatives across communities. You will drive standards, budgeting, and service excellence while collaborating with operations, wellness, sales, and executive leadership to deliver resident-centered experiences.

Responsibilities include menu planning, training, safety, audits, and KPI establishment for satisfaction and dining quality.