Senior Living Guest Experience Concierge

Clarendale of Mokena; Addison (IL); On-site; USD 18,000 - 26,000; Part time

Job summary

Clarendale of Addison is seeking a hospitality-focused Concierge to warmly greet residents, guests, vendors, and visitors on a daily basis. You will be the first face guests see when visiting our community, helping to create a welcoming atmosphere.

The role requires strong telephone communication, organization, and the ability to handle package deliveries, maintenance requests, and office support tasks. This is a part-time evening shifts position with weekend rotations.

Qualifications

• High school diploma or GED required.
• Familiarity with Microsoft Office Suite products.
• Must demonstrate excellent telephone communication skills.

Responsibilities

• Provide ongoing telephone coverage.
• Resolve issues for residents, guests, vendors, and suppliers to ensure service quality.
• Accept and log delivery packages; notify residents of delivery.
• Prepare maintenance work orders as requested by residents and staff.
• Assist the Business Office Manager with projects and assignments.

Skills

Telephone communication

Customer service

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Clarendale of Addison is seeking a hospitality-focused Concierge to warmly greet residents, guests, vendors, and visitors on a daily basis. You will be the first face guests see when visiting our community, helping to create a welcoming atmosphere.

The role requires strong telephone communication, organization, and the ability to handle package deliveries, maintenance requests, and office support tasks. This is a part-time evening shifts position with weekend rotations.