Senior Living Growth Director

Hcshiring; Boca Raton (FL); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision benefits

Company-paid Life Insurance and Vol D

Generous PTO and paid holidays

401(k) Retirement Savings Plan with公司

Résumé du poste

Sunscape Boca Raton is seeking a Director of Community Relations to maximize occupancy and revenue by attracting qualified prospects and converting them into Residents. The role collaborates with the marketing team in a premier senior living community focused on wellbeing.

The ideal candidate has 5+ years in sales/marketing, with senior living experience preferred, and strong customer service and public relations skills. Travel to referral sources is expected.

Qualifications

• College degree preferred.
• Excellent customer service and public relations skills.
• Cheerful personality.
• Five years sales/marketing experience with a proven track record.
• Previously senior living experience preferred.
• Effective problem-solving skills.
• Creative approach to goals and problems.
• Experience working with seniors.
• Proficiency in Microsoft Office and other marketing-related software.
• Physically able to bend and reach.
• Physically able to push and pull and lift up to 40-50 pounds if necessary.
• Physically able to stand for extended periods of time.
• Spends at least 30% of time on travel to referral sources in market area.

Responsabilités

• Achieve maximum occupancy and total revenue potential by attracting qualified prospects and converting them into Residents.
• Responsible for community outreach and education activities for creating referrals.
• Meet goals including time in selling zone, outreach zone, calls, tours, home visits, prospect case studies, and follow-up to exceed occupancy.
• Respond to inquiries, schedule visits, conduct tours, and close sales per goals.
• Review pipeline and census weekly; participate in sales and marketing meetings.
• Ensure marketing team uses Sherpa for internal and external sales activities.
• Provide updates in Stand-Up meetings on census and move-ins.
• Coordinate with Marketing Coordinator for new resident and family contact information and move-in paperwork.
• Participate in onsite and offsite events.
• Collaborate with Executive Director to resolve first-impression issues.
• Review weekly productivity reports for accuracy.
• Participate in weekly sales calls with AgeWell Solvere Living.
• Work with department heads to emphasize team's role in sales.
• Provide Manager on Duty weekend coverage as scheduled.
• Update competitive assessments and price surveys semi-annually.
• Follow all emergency procedures and safety practices.
• Exhibit excellent customer service and public relations skills.
• Be creative, energetic, enthusiastic, patient, flexible, encouraging, and team-oriented.
• Display patience, tact, enthusiasm and a cheerful disposition.
• Promote the Community positively and communicate AgeWell Solvere Living values to residents, families, visitors, and team members.

Connaissances

Customer service

Public relations

Cheerful personality

Sales/Marketing experience

Microsoft Office proficiency

Formation

College degree

Outils

Sherpa CRM

Description du poste

Sunscape Boca Raton is seeking a Director of Community Relations to maximize occupancy and revenue by attracting qualified prospects and converting them into Residents. The role collaborates with the marketing team in a premier senior living community focused on wellbeing.

The ideal candidate has 5+ years in sales/marketing, with senior living experience preferred, and strong customer service and public relations skills. Travel to referral sources is expected.