Senior Living Front Desk & Guest Services Pro

Cogirofmillcreekseniorliving; Owings Mills (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Health, Dental, and Vision Insurance

401K with company match

Free meals at work

Paid Vacation and Holidays

Job summary

A senior living community in Owings Mills, Maryland, is seeking a Concierge to provide exceptional customer service at the front desk. You will greet residents and visitors, manage inquiries, and assist with scheduling transportation and activities. The ideal candidate has a high school diploma, customer service experience, and strong communication skills. This position offers competitive wages and growth opportunities, making it ideal for those looking to build a career in senior living.

Qualifications

• 6-12 months of customer service or front desk experience in a professional setting.
• Friendly and outgoing demeanor with a professional attitude.
• Availability to work flexible shifts, including weekends and holidays.

Responsibilities

• Answer a multi-line telephone directing calls and inquiries.
• Greet families, residents, guests, and vendors with a smile.
• Assist residents with scheduling transportation and activities.

Skills

Customer service experience

Communication skills

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A senior living community in Owings Mills, Maryland, is seeking a Concierge to provide exceptional customer service at the front desk. You will greet residents and visitors, manage inquiries, and assist with scheduling transportation and activities. The ideal candidate has a high school diploma, customer service experience, and strong communication skills. This position offers competitive wages and growth opportunities, making it ideal for those looking to build a career in senior living.