Senior Living Concierge & Guest Experience Lead

Meridian Senior Living; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Telemedicine (1800MD)

Flexible Spending Account

Life Insurance

Long-Term Disability

Voluntary benefits (Short Term, Accd,

Job summary

Meridian Senior Living in Washington, DC is hiring a Concierge/Receptionist. You will greet guests warmly, be the first point of contact in the community, and assist residents and visitors both in person and by phone.

The role requires a High School Diploma or equivalent, comfort with Microsoft Word/Excel/Outlook, and fluency in English. We value compassion for the elderly, honesty, and dependable performance. Equal opportunity employer.

Qualifications

• High School Diploma or equivalent.
• Experience answering telephones and/or in a customer service position.
• Experience with Microsoft Word, Excel, and Outlook.
• Ability to read, write and speak English.
• Must have compassion for and desire to work with the elderly.
• Must be honest, fair, dependable, respect confidentiality and privacy.
• Must meet health requirements and pass background checks.

Responsibilities

• Greets all guests in a friendly, warm, and welcoming manner.
• Serves as the first contact for guests entering the community.
• Handles telephone calls and assists residents, families and visitors as needed.

Skills

Customer service

Phone etiquette

Compassion for elderly

Honesty & dependability

English communication

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Meridian Senior Living in Washington, DC is hiring a Concierge/Receptionist. You will greet guests warmly, be the first point of contact in the community, and assist residents and visitors both in person and by phone.

The role requires a High School Diploma or equivalent, comfort with Microsoft Word/Excel/Outlook, and fluency in English. We value compassion for the elderly, honesty, and dependable performance. Equal opportunity employer.