Senior Living Front Desk Concierge

Century Park Associates; Elyria (OH); On-site; USD 24,000 - 30,000; Full time

Job summary

Century Park Associates in Elyria, OH, is seeking a reliable front desk/concierge to join our team. You will provide reception and resident/family assistance in the front lobby, upholding all laws and Century Park standards.

The ideal candidate has strong customer service, telephone etiquette, and clerical skills, with experience serving seniors preferred but not required. Proficiency with Microsoft Office and office machines is essential.

Qualifications

• Must have high school diploma or equivalent.
• Must be proficient with Microsoft Office (Word and Excel).
• Must demonstrate proficiency with office machines (fax, copier/scanner).

Responsibilities

• Greets visitors and residents, serving as the first point of contact.
• Directs concerns to the appropriate manager and maintains lobby cleanliness.
• Delivers accurate clerical tasks: typing, filing, mail distribution.
• Maintains resident directory and call-in sheets.
• Supports sales/marketing by handling inquiry calls and coordinating with the team.

Skills

Customer service

Telephone etiquette

Hospitality

Education

High school diploma

Tools

Microsoft Office

Job description

Century Park Associates in Elyria, OH, is seeking a reliable front desk/concierge to join our team. You will provide reception and resident/family assistance in the front lobby, upholding all laws and Century Park standards.

The ideal candidate has strong customer service, telephone etiquette, and clerical skills, with experience serving seniors preferred but not required. Proficiency with Microsoft Office and office machines is essential.