Senior Living Concierge | Resident Experience & Front Desk

Ivy Park at Otay Ranch; Belmont (CA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation and holidays

Life insurance

Job summary

Ivy Park at Belmont is seeking a friendly Concierge to welcome residents, visitors, and guests, answer multi-line phones, arrange tours, and provide clerical support to the team. The role emphasizes outstanding customer service and a welcoming atmosphere on the campus.

Ideal candidates will be at least 18, possess a high school diploma, and have experience in hospitality or senior living. Proficient MS Office skills and strong communication are valued, with safety and teamwork highlighted as

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent.
• Prefer two years of experience in hospitality or senior living.

Responsibilities

• Provide exceptional customer service to residents, visitors, and guests.
• Answer phones and direct calls to appropriate staff.
• Monitor emergency alert system and respond promptly.
• Manage business center operations and mail handling.
• Maintain a safe, secure environment by following safety standards.
• Encourage teamwork across departments.

Skills

Customer service

Communication skills

MS Office

Education

High school diploma

Tools

MS Office

Job description

Ivy Park at Belmont is seeking a friendly Concierge to welcome residents, visitors, and guests, answer multi-line phones, arrange tours, and provide clerical support to the team. The role emphasizes outstanding customer service and a welcoming atmosphere on the campus.

Ideal candidates will be at least 18, possess a high school diploma, and have experience in hospitality or senior living. Proficient MS Office skills and strong communication are valued, with safety and teamwork highlighted as