Senior Living Concierge & Guest Experience

Ivy Park at Otay Ranch; San Gabriel (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

Vacation, Personal Day, Sick Pay

Complimentary Meals

401(k) Savings Plan

Employee Assistance Program

Job summary

Ivy Park at San Marino, managed by Oakmont Management Group, is seeking a Concierge to provide exceptional customer service. The role involves greeting visitors, managing phone calls, and supporting the administrative staff, ensuring a safe environment for residents and guests.

The successful candidate will have a high school diploma and potentially two years of experience in hospitality. Join a caring team that values meaningful relationships and a supportive atmosphere.

Qualifications

• Must be at least 18 years of age.
• Prefer two years of experience in a hospitality setting or prior senior living community.
• Must pass a Criminal Background check and Health Screening tests.

Responsibilities

• Provide exceptional customer service to residents, guests, and visitors.
• Answer phones and direct calls in a professional manner.
• Monitor the Emergency Alert System and respond promptly.

Skills

Customer service

Communication

Teamwork

MS Office proficiency

Education

High school diploma or equivalent

Job description

Ivy Park at San Marino, managed by Oakmont Management Group, is seeking a Concierge to provide exceptional customer service. The role involves greeting visitors, managing phone calls, and supporting the administrative staff, ensuring a safe environment for residents and guests.

The successful candidate will have a high school diploma and potentially two years of experience in hospitality. Join a caring team that values meaningful relationships and a supportive atmosphere.