Senior Living Concierge | Resident Experience Champion

Apploi; Mount Vernon (WA); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Health Insurance (for those eligible)

401k with company match

Paid Time Off (PTO)

Payroll advances

Job summary

Cascade Living Group is seeking a Concierge for Mountain Glen (Independent and Assisted Living) to welcome residents and families and to support multiple departments. You’ll build relationships with residents, families, and staff while promoting the community’s mission and values.

The role emphasizes hospitality, organization, and reliability, with CPR certification required. Benefits include competitive wages and a path for career advancement.

Qualifications

• Previous experience working with seniors preferred.
• Effective communicator who connects with staff, residents and their families.
• Reliable transportation and dependable to show up on time.
• Ownership attitude and is able to prioritize and stay focused despite interruptions.
• Compassionate individuals who will represent our community in a positive and professional manner.
• Demonstrate good judgment, problem solving and decision‑making skills.
• CPR Certification is required.

Responsibilities

• Greet guests at the door and coordinate with sales for tours.
• Answer calls and deliver messages.
• Demonstrate organizational skills around time management.
• Establish effective relationships with residents, family members and staff.
• Manage, maintain and process payroll.
• Assemble and maintain resident and employee files according to standards and state regulations.
• Process accounts receivable and payable.
• Ensure brochures and move‑in packets are ready for tours and admissions.
• Promote the mission, values and beliefs of Cascade Living.

Skills

Effective communicator

Reliability

Ownership attitude

Compassion

Judgment & problem solving

Job description

Cascade Living Group is seeking a Concierge for Mountain Glen (Independent and Assisted Living) to welcome residents and families and to support multiple departments. You’ll build relationships with residents, families, and staff while promoting the community’s mission and values.

The role emphasizes hospitality, organization, and reliability, with CPR certification required. Benefits include competitive wages and a path for career advancement.