Senior Living Concierge & Guest Experience Lead

Cascade Living Group; Sheridan (WY); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Competitive Wages

401k with company match

Health Insurance (for those eligible)

Education Assistance

Paid Time Off

Longevity Bonuses

Job summary

Cascades of Sugarland Ridge, part of Cascade Living Group, is seeking a friendly Concierge to welcome residents and visitors. This part-time role offers 9am-6pm shifts with options Fri/Sat, Sat/Sun, or Sun/Mon; weekend availability is preferred.

You will establish relationships with residents, families and staff, assist with meal service and Life Enrichment, and help maintain files, brochures and move-in packets for tours and admissions.

Qualifications

• Experience working with seniors preferred.
• Excellent communication with residents and families.
• Reliable transportation and on-time attendance.

Responsibilities

• Greet guests and coordinate tours with sales.
• Answer calls and deliver messages.
• Demonstrate organizational time management.
• Establish relationships with residents, families and staff.
• Assist department leaders as needed.
• Assist with meal service and Life Enrichment.
• Assemble and maintain resident and employee files.
• Ensure brochures and move-in packets are ready for tours.
• Promote the Cascades mission and values.

Skills

Experience with seniors

Communication skills

Punctuality

Ownership mindset

Compassionate

Judgment & problem solving

Job description

Cascades of Sugarland Ridge, part of Cascade Living Group, is seeking a friendly Concierge to welcome residents and visitors. This part-time role offers 9am-6pm shifts with options Fri/Sat, Sat/Sun, or Sun/Mon; weekend availability is preferred.

You will establish relationships with residents, families and staff, assist with meal service and Life Enrichment, and help maintain files, brochures and move-in packets for tours and admissions.