Concierge

Cascade Living Group; Shelton (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive Wages

Health Insurance (eligibility)

401k with company match

Payroll advances on earned wages

Perks at Work Discount Program

Generous Paid Time Off

Education Assistance

Job summary

Cascade Living Group seeks a Concierge at Alpine Way to create a welcoming culture for residents and families while supporting multiple departments. The role emphasizes communication, organization and a professional front-line presence.

Responsibilities include greeting guests, handling calls, maintaining files, payroll tasks and supporting tours and admissions in a compassionate, on-site environment.

Qualifications

• Prior experience with seniors is preferred.
• Strong communication with residents, families and staff.
• Reliable transportation and punctuality.
• Ability to prioritize and stay focused under interruptions.
• Professional representation of the community.

Responsibilities

• Greet guests and assist with tours when needed.
• Answer calls and relay messages promptly.
• Manage time and stay organized.
• Build relationships with residents, families and staff.
• Assist with payroll processing and record-keeping.
• Maintain resident and employee files per standards and state rules.
• Process accounts receivable/payable.
• Keep brochures and move-in packets ready for tours/admissions.
• Promote Cascade Living’s mission and values.

Skills

Experience with seniors

Effective communication

Reliability & punctuality

Ownership mindset

Compassionate professionalism

Judgment & problem solving

Education

Food Workers Card

Job description

As theConciergeat Alpine Way, we’re looking for you to create a welcoming environment and play an important role when it comes to creating the overall culture of the community. In addition to building relationships with our residents and their families, you’ll also be relied upon to help out other departments in variety of different ways.

What we look for in a Concierge:

• Previous experience working with seniors preferred
• Effective communicator who connects with staff, residents and their families
• Reliable transportation and dependable to show up on time
• Ownership attitude and is able to prioritize and stay focused despite interruptions
• Compassionate individuals who will represent our community in a positive and professional manner
• Demonstrate good judgment, problem solving and decision-making skills

What you can expect to do as a Concierge:

• Greet guests who come to the door and potentially work with sales to make sure everything is in order for an upcoming tour
• Responsible for calls that come in and delivering messages
• Demonstrate organizational skills around time management
• Establish effective relationships with residents, family members and staff
• Manage, maintain and process payroll
• Assemble and maintain resident and employee files according to company standards and state regulations
• Process accounts receivable and payable
• Ensure that there are adequate brochures and move-in packets ready for tours and admissions
• Promote the mission, values and beliefs of Cascade Living

Required Certifications:

• Food Workers Card

$17.13 - $19.13/hour*Depending on Experience

Job Type:

• Full Time
• Tuesday – Saturday
• 8:30am-5:00pm
• Weekend Availability Required

Cascade Living Group Benefit Offerings:

• Competitive Wages
• Career Pathways
• Health Insurance (for those eligible)
• Voluntary Benefits (Disability, Accident, Life)
• Flexible Pet Insurance for cats and dogs
• 401k (with company match)
• Payroll advances on earned wages
• Perks at Work Discount Program
• Generous Paid Time Off
• Education Assistance
• Longevity Bonuses

Cascade Living is committed to the quality of life around us as individuals and as a company. You'll find that we're different as our focus is to create a culture of wellness and purposeful living for both residents and employees alike. This is why our motto is:

The Difference Between Living and Living Well...

Alpine Way (Independent and Assisted Living and Memory Care) provides care for residents and their families coming from all over the region. We invite you to learn more about us at:

https://www.cascadeliving.com/community/alpine-way/

Cascade Living Group is an Equal Opportunity Employer. We are committed to hiring and retaining a diverse workforce and do not discriminate against any employee or applicant on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, ancestry, disability, veteran status, marital status, or any other characteristic protected by applicable law. All offers of employment are conditioned on passing a background check.

If you need assistance or accommodation due to a disability during the application process, please contact our Human Resources Department at 360-979-0149 or [e-mail].