Senior Living Concierge — Part-Time Guest Services Pro

Oakmont Senior Living; San Francisco (CA); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Vacation pay

Complimentary meals

Free parking

Bonus opportunities

Life insurance

LifeMart discount

401(k) with match

Recognition programs

Student loan refinancing

Pet insurance

Employee assistance program

Emergency financial assistance

Job summary

The Carlisle - Ivy Signature Living, managed by Oakmont Management Group, is seeking a part-time Concierge to greet visitors, handle resident requests, and support administrative staff on a campus focused on quality care. Expect a customer-service driven environment with teamwork across departments.

Responsibilities include answering calls, assisting residents and guests, and maintaining a secure, organized work area. Strong MS Office skills and hospitality background are preferred for success.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two (2) years of experience in a hospitality setting or prior senior living community.
• Excellent customer service skills.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Responsibilities

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Skills

Customer service

MS Office

Communication skills

Hospitality experience

Teamwork

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Carlisle - Ivy Signature Living, managed by Oakmont Management Group, is seeking a part-time Concierge to greet visitors, handle resident requests, and support administrative staff on a campus focused on quality care. Expect a customer-service driven environment with teamwork across departments.

Responsibilities include answering calls, assisting residents and guests, and maintaining a secure, organized work area. Strong MS Office skills and hospitality background are preferred for success.