Senior Living Concierge: Guest Experience & Tours

Oakmont Senior Living; Seal Beach (CA); Presencial; USD 23.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision benefits

Vacation, Personal Day, Holidays

Complimentary Meals

Bonus Opportunities

Company Paid Life Insurance

LifeMart program

401(k) with Company Match

Recognition Programs

Student Loan Refinancing

Pet Insurance

Employee Assistance Program

Emergency Financial Assistance

Descripción de la vacante

Ivy Park at Seal Beach, managed by Oakmont Management Group, seeks a part-time Concierge to greet visitors, handle resident requests, and support administrative tasks. The role includes tours, multi-line phone answering, and ensuring a high level of service aligned with the community’s values.

Responsibilities focus on customer service, communication, and teamwork within a senior living setting, with benefits and opportunities across Oakmont communities in CA, NV, HI.

Formación

• Excellent customer service skills and the ability to interact with residents, families, and staff.
• Proficient in MS Office (Word, Excel) and basic computer tasks.
• Prior hospitality or senior living experience preferred.

Responsabilidades

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record and direct calls to appropriate individuals promptly.
• Monitor the Emergency Alert System and respond to every call.
• Manage business center and process mail, both incoming and outgoing.
• Maintain a safe, secure environment following safety standards.
• Encourage teamwork through cooperative interactions with staff and other departments.

Conocimientos

Customer service

MS Office

Hospitality

Educación

High school diploma

Herramientas

MS Office

Descripción del empleo

Ivy Park at Seal Beach, managed by Oakmont Management Group, seeks a part-time Concierge to greet visitors, handle resident requests, and support administrative tasks. The role includes tours, multi-line phone answering, and ensuring a high level of service aligned with the community’s values.

Responsibilities focus on customer service, communication, and teamwork within a senior living setting, with benefits and opportunities across Oakmont communities in CA, NV, HI.