Senior Living Concierge & Guest Services Champion

Ivyliving; San Gabriel (CA); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Vacation and Holidays

Complimentary Meals

Bonus Opportunities

Life Insurance

401(k) with match

Employee Assistance

Pet Insurance

Relocation/Travel opportunities

Job summary

Oakmont Management Group seeks a Concierge for IVY Park at San Marino to greet residents and visitors and handle daily clerical tasks. You will manage resident requests, tours, and frontline communications with a focus on service excellence.

Requirements include a high school diploma, 2 years hospitality or senior living experience, and proficiency with MS Office. The role offers strong benefits and growth opportunities across California communities.

Qualifications

• High school diploma or equivalent.
• Two years hospitality or senior living experience preferred.
• Excellent customer service skills.
• Ability to operate a PC and MS Office programs.

Responsibilities

• Greet residents, guests, and visitors with exceptional service.
• Answer multi-line phone and direct calls promptly and professionally.
• Monitor the Emergency Alert System and respond to calls.
• Process mail and manage the business center efficiently.
• Maintain a safe environment following safety standards.
• Foster teamwork with staff across departments.

Skills

Customer service

MS Office proficient

Written and verbal communication

Teamwork

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Job description

Oakmont Management Group seeks a Concierge for IVY Park at San Marino to greet residents and visitors and handle daily clerical tasks. You will manage resident requests, tours, and frontline communications with a focus on service excellence.

Requirements include a high school diploma, 2 years hospitality or senior living experience, and proficiency with MS Office. The role offers strong benefits and growth opportunities across California communities.