Senior Living Concierge & Guest Experience Pro

Sagora Senior Living; Cleburne (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Company-paid telemedicine service

On-Demand Pay

Discount and rewards program

Health/ Dental/ Vision/ Disability/  L

Flex Spending Account

Dependent Care Flex Plan

Health Savings Account

401(k) Retirement Savings Plan with  

Paid time off and Holiday pay

Team Member Assistance Program

Discounted Meal Tickets

Referral Bonus Program

Tuition Assistance

Lasting relationships with residents

Job summary

Sagora Senior Living is seeking a part-time Concierge at Santa Fe Trails Assisted Living & Memory Care in Texas. The role involves greeting residents and visitors, managing the front desk, and ensuring smooth communications both in-person and by phone.

You will support staff, assist with security rounds, and provide accurate information to residents and families. The position emphasizes a positive first impression, teamwork, and resident-first service within a community that values wisdom

Qualifications

• High school diploma or GED preferred.
• 6 months related experience preferred.
• Multitasking and time-management skills.
• Excellent customer service and organizational skills.
• Competency in Microsoft Word, Excel, and Outlook.
• Maintain integrity and confidentiality.
• Excellent verbal and written communication with residents, families, and team members.

Responsibilities

• Oversee front desk and greet guests.
• Manage the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image.
• Direct calls and take messages as appropriate.
• Keep lobby area clean and presentable daily.
• Assist all associates as needed at the front desk.
• Make rounds around community as necessary for security procedures.
• Provide basic and accurate information in-person and via phone/email.
• Respond to emergency boards as needed.

Skills

Customer service

Multitasking

Time-management

Communication skills

Microsoft Office

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Sagora Senior Living is seeking a part-time Concierge at Santa Fe Trails Assisted Living & Memory Care in Texas. The role involves greeting residents and visitors, managing the front desk, and ensuring smooth communications both in-person and by phone.

You will support staff, assist with security rounds, and provide accurate information to residents and families. The position emphasizes a positive first impression, teamwork, and resident-first service within a community that values wisdom