Senior Living Concierge & Front Desk Specialist

Sonida Senior Living; Macedonia (OH); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Health insurance

401k with company match

PTO from day one

Paid training

Job summary

Summit Point in Macedonia, OH, is seeking a friendly receptionist to help residents, visitors, and staff with information and directions. The role supports a premier retirement community offering Independent Living and Assisted Living services.

You will handle calls, greet guests, process mail, arrange courier services, and resolve questions, contributing to a welcoming environment for residents and families.

Qualifications

• Enjoy providing exceptional customer service and care to our senior residents.
• Appreciate the value of being a dependable & responsible member of greater team.

Responsibilities

• Answers telephone and directs the caller to the appropriate individual. Provides information such as community address, directions to the community location, community fax numbers, company website, and other related information.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Resolving customer questions and concerns.

Skills

Customer service

Team player

Job description

Summit Point in Macedonia, OH, is seeking a friendly receptionist to help residents, visitors, and staff with information and directions. The role supports a premier retirement community offering Independent Living and Assisted Living services.

You will handle calls, greet guests, process mail, arrange courier services, and resolve questions, contributing to a welcoming environment for residents and families.