Senior Living Concierge & Front Desk Receptionist

Sonida Senior Living, Inc.; Macedonia (OH); On-site; USD 19,286,400 - 23,419,200; Full time

Benefits offered by this job

AI video tech

Advanced EHR Technologies

Paid training

PTO from day one

401k retirement plan

Insurance (medical, dental, vision)

Employee assistance program

Referral programs

Job summary

Sonida Senior Living, Inc. is seeking a receptionist for Summit Point in Macedonia, OH. You will handle daily front-desk duties, greet residents and visitors, answer calls, and manage mail while delivering friendly, high‑quality service in a retirement community.

This role emphasizes exceptional customer service, reliability, and teamwork to support residents and staff. Benefits include comprehensive insurance, PTO, and ongoing training opportunities.

Qualifications

• Excellent customer service for senior residents.
• Dependable and responsible team member.

Responsibilities

• Answers telephone and directs caller to appropriate person.
• Greets and directs visitors to the community.
• Receives, sorts, and forwards incoming mail.
• Coordinates pickup and delivery of express mail services.
• Resolves customer questions and concerns.

Skills

Customer service

Team player

Communication skills

Job description

Sonida Senior Living, Inc. is seeking a receptionist for Summit Point in Macedonia, OH. You will handle daily front-desk duties, greet residents and visitors, answer calls, and manage mail while delivering friendly, high‑quality service in a retirement community.

This role emphasizes exceptional customer service, reliability, and teamwork to support residents and staff. Benefits include comprehensive insurance, PTO, and ongoing training opportunities.