Front Desk Concierge & Administrative Assistant

Bickford Senior Living; MIDDLETOWN (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Voluntary products

401(k) with employer match

Pay available daily

Job summary

Bickford Senior Living is seeking a Concierge to welcome visitors and assist residents at the Branch front desk, reflecting Bickford’s culture and commitment to our residents. The role emphasizes superior customer service, strong communication, and multitasking in a fast-paced environment.

The ideal candidate will have a high school diploma or GED, proficiency with Microsoft Office, and CPR/First Aid certification or willingness to obtain. Benefits vary by status; daily pay options are available.

Qualifications

• High school diploma or GED required.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications.
• CPR and First Aid certifications are required or willing to obtain.
• Ability to handle multiple priorities.
• Possess written and verbal skills for effective communication.
• Competent in organizational and time management skills.
• Demonstrates good judgment, problem-solving, and decision-making skills.

Responsibilities

• Provide excellent customer service in a friendly and professional manner to all residents, families, and guests of the Branch.
• Answer incoming phone calls with a high degree of professionalism.
• Route calls to the appropriate departments, ensuring proper documentation and follow-up.
• Answer questions and help residents, families, and visitors.

Skills

Customer service

Multitasking

Written & verbal communication

Time management

Judgment & problem-solving

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Bickford Senior Living is seeking a Concierge to welcome visitors and assist residents at the Branch front desk, reflecting Bickford’s culture and commitment to our residents. The role emphasizes superior customer service, strong communication, and multitasking in a fast-paced environment.

The ideal candidate will have a high school diploma or GED, proficiency with Microsoft Office, and CPR/First Aid certification or willingness to obtain. Benefits vary by status; daily pay options are available.