Senior Living Concierge & Front Desk Specialist

Meridian Senior Living; Boca Raton (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Telemedicine (1800MD)

Flexible Spending Account

Company paid Life Insurance

Long-Term Disability

401K

Employee Discounts

Tuition Reimbursement

Referral Bonus

Pet Insurance

Job summary

Meridian Senior Living is seeking a friendly Concierge/Receptionist to greet guests warmly in person or by phone and create a welcoming first impression in our Boca Raton community. The role supports residents, family members, and staff with a professional, compassionate demeanor.

Candidates should have a high school diploma, customer service experience, and proficiency in Word, Excel, and Outlook, plus a commitment to Meridian policies and the values of integrity, joy, respect and excellence.

Qualifications

• High School Diploma or equivalent.
• Previous experience answering telephones and/or in a customer service position.
• Experience in Microsoft Word, Excel, and Outlook.
• Ability to deal tactfully with employees, residents, family members, and visitors.
• Ability to read, write and speak English.
• Must have compassion for and desire to work with the elderly.
• Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others.
• Must practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding Principles.
• Must meet all health requirements and pass background checks.

Responsibilities

• The Concierge/Receptionist greets all guests in a friendly, warm, and welcoming manner – whether this be in-person or over the phone.
• This position creates a welcoming environment as the first contact guests have when they enter the community.

Skills

Customer service

Telephone handling

English fluency

Reading & writing English

Interpersonal skills

Compassion for elderly

Dealing with residents/family/visitors

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Meridian Senior Living is seeking a friendly Concierge/Receptionist to greet guests warmly in person or by phone and create a welcoming first impression in our Boca Raton community. The role supports residents, family members, and staff with a professional, compassionate demeanor.

Candidates should have a high school diploma, customer service experience, and proficiency in Word, Excel, and Outlook, plus a commitment to Meridian policies and the values of integrity, joy, respect and excellence.