Senior Living Concierge - Front Desk & Resident Support

Epic Healthcare; Denver (CO); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Beautiful work environment

Competitive Wages and Benefit Package

Flexible Schedule

Paid Time Off

Overtime Pay

401(k)

Résumé du poste

Woodlake Legacy Senior Living in Lakewood, CO is hiring a Concierge to support residents and the community with friendly, professional service. You will handle front-desk tasks, answer phones, greet guests, assist with reservations and coordinate information across departments.

The role emphasizes clear communication, basic computer use, and the ability to manage schedules and duties in a compassionate senior living environment.

Qualifications

• High school diploma preferred.
• Previous assisted living experience is a plus.
• Must be able to read, write, speak and understand English and follow directions (written and oral).
• Basic computer skills including Word, Excel and Outlook.

Responsabilités

• Support the mission, vision, and culture of the organization through positive communication.
• Contribute to Community relationships by cooperating with residents, families, associates, physicians, pharmacies and other vendors.
• Be flexible in work assignments; take initiative and provide support; understand how this role affects other positions.
• Maintain work pace appropriate to workload, attend regularly and be punctual.
• Answer phones, take messages and transfer calls.
• Greet arriving guests in a professional and friendly manner.
• Answer residents' needs and requests.
• Maintain a daily resident log and resident emergency information.
• Answer emergency responder and fire alarm systems and take appropriate steps.
• Schedule residents' doctor appointments and activities as necessary.
• Provide information to business office for billing.
• Give directions and disseminate information as directed.
• Distribute written communications.
• Accept and sign for deliveries (mail, prescriptions, etc.).
• Coordinate guest room reservations as applicable.

Connaissances

Communication

Telephone etiquette

Office software

Formation

High school diploma (preferred)

Outils

Word

Excel

Outlook

Description du poste

Woodlake Legacy Senior Living in Lakewood, CO is hiring a Concierge to support residents and the community with friendly, professional service. You will handle front-desk tasks, answer phones, greet guests, assist with reservations and coordinate information across departments.

The role emphasizes clear communication, basic computer use, and the ability to manage schedules and duties in a compassionate senior living environment.