Receptionist (Mon to Thurs, 8-3)

Epic Healthcare; Denver (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Beautiful work environment

Competitive Wages and Benefit Package

Flexible Schedule

Paid Time Off

Overtime Pay

401(k)

Job summary

Woodlake Legacy Senior Living in Lakewood, CO is hiring a Concierge to support residents and the community with friendly, professional service. You will handle front-desk tasks, answer phones, greet guests, assist with reservations and coordinate information across departments.

The role emphasizes clear communication, basic computer use, and the ability to manage schedules and duties in a compassionate senior living environment.

Qualifications

• High school diploma preferred.
• Previous assisted living experience is a plus.
• Must be able to read, write, speak and understand English and follow directions (written and oral).
• Basic computer skills including Word, Excel and Outlook.

Responsibilities

• Support the mission, vision, and culture of the organization through positive communication.
• Contribute to Community relationships by cooperating with residents, families, associates, physicians, pharmacies and other vendors.
• Be flexible in work assignments; take initiative and provide support; understand how this role affects other positions.
• Maintain work pace appropriate to workload, attend regularly and be punctual.
• Answer phones, take messages and transfer calls.
• Greet arriving guests in a professional and friendly manner.
• Answer residents' needs and requests.
• Maintain a daily resident log and resident emergency information.
• Answer emergency responder and fire alarm systems and take appropriate steps.
• Schedule residents' doctor appointments and activities as necessary.
• Provide information to business office for billing.
• Give directions and disseminate information as directed.
• Distribute written communications.
• Accept and sign for deliveries (mail, prescriptions, etc.).
• Coordinate guest room reservations as applicable.

Skills

Communication

Telephone etiquette

Office software

Education

High school diploma (preferred)

Tools

Word

Excel

Outlook

Job description

Now Hiring: Concierge

Woodlake Legacy Senior Living is a pillar in senior living in Lakewood, CO. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion.

At Woodlake Legacy Senior Living, we provide an inviting and supportive environment where residents can thrive in comfort and enjoy a vibrant lifestyle. Whether you or your loved one is seeking assisted living or short-term stays we offer personalized care and services tailored to meet each individual’s needs.

Why work for us?

• Caring and compassionate environment

• Opportunity for growth, success and longevity

• Come join employees who have become family!

• Supportive Management team

Benefits:

• Beautiful work environment

• Competitive Wages and Benefit Package

• Flexible Schedule

• Paid Time Off

• Overtime Pay

• 401(k)

Now Hiring: Concierge

Responsibilities:

• Support the mission, vision, and culture of the organization through positive communication.

• Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, associates, physicians, pharmacies and other vendors or persons.

• Contribute to team effort by being flexible in work assignments; by taking initiative, providing support, and by understanding how this position affects and compliments all other Community positions.

• Able to maintain work pace appropriate to given workload. Perform activities on schedule while maintaining regular attendance and punctuality.

• Answer phones, take messages and transfer calls.

• Greet arriving guests in a professional and friendly manner.

• Answer residents needs and requests.

• Maintain a daily resident log and resident emergency information.

• Answer emergency responder and fire alarm systems and take appropriate emergency steps.

• Schedule residents doctor appointments and activities as necessary.

• Provide information to business office for billing.

• Give directions and disseminate information as directed.

• Distribute written communications.

• Accept and sign for deliveries (mail, prescriptions, etc.).

• Coordinate guest room reservations as applicable.

Qualifications:

• High school diploma preferred.

• Previous assisted living experience is a plus.

• No previous felony conviction, or conviction for fraud of the federal government.

• Be familiar with how to use a telephone, copy machine, fax machine, and all other office equipment associated with this position.

• Possess excellent communication skills and the ability to effectively communicate both verbally and in writing. Must be able to read write, speak and understand English, as well as follow directions (written and oral).

• Possess basic computer skills, including knowledge of Word, Excel and Outlook.

• May be required to hold valid First Aid Certification.

• Must be willing and able to work required and scheduled shifts, including evenings, weekends, overtime and holidays.

Woodlake Legacy Senior Living is an equal opportunity employer and makes employment decisions on the basis of merit. Qualified applicants are considered for employment without regard to race, religion, sex or gender, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, genetic information, or any other consideration made unlawful by applicable laws. Oxford Health Group will consider qualified applicants with criminal histories in a manner consistent with state, federal, or local law.