Receptionist (Mon to Thurs, 8-3)

Epic Healthcare; Aurora (CO); On-site; USD 22,000 - 30,000; Full time

Job summary

Woodlake Legacy Senior Living in Lakewood, CO is seeking a friendly Concierge to support residents and families with warm, professional communication in a welcoming environment.

You will answer phones, greet guests, schedule doctor visits, maintain daily logs, assist with deliveries, and coordinate room reservations, collaborating with the care team.

Qualifications

• High school diploma preferred.
• Experience in assisted living is a plus.
• No felony conviction in line with employer policy.
• Familiar with common office equipment and English literacy.
• Basic computer skills: Word, Excel and Outlook.
• Willing to work evenings, weekends, overtime and holidays.

Responsibilities

• Support mission, vision, and culture through positive communication.
• Interact with residents, families, associates, physicians, pharmacies and vendors professionally.
• Be flexible with assignments and support other positions as needed.
• Maintain work pace and punctuality with workload.
• Answer phones, take messages and transfer calls.
• Greet arriving guests professionally and courteously.
• Address residents' needs and requests.
• Maintain daily resident logs and emergency information.
• Respond to emergency systems and take appropriate steps.
• Schedule doctor appointments and activities for residents.
• Provide information to business office for billing.
• Disseminate directions and information as directed.
• Distribute written communications.
• Accept and sign for deliveries.
• Coordinate guest room reservations.

Skills

Communication

Education

High school diploma

First Aid Certification

Tools

Word

Excel

Outlook

Fax machine

Copy machine

Job description

Now Hiring: Concierge

Woodlake Legacy Senior Living is a pillar in senior living in Lakewood, CO. We approach every day with one goal: To improve the lives we touch through high-quality healthcare and extraordinary compassion.

At Woodlake Legacy Senior Living, we provide an inviting and supportive environment where residents can thrive in comfort and enjoy a vibrant lifestyle. Whether you or your loved one is seeking assisted living or short-term stays we offer personalized care and services tailored to meet each individual’s needs.

Why work for us?

• Caring and compassionate environment

• Opportunity for growth, success and longevity

• Come join employees who have become family!

• Supportive Management team

Benefits:

• Beautiful work environment

• Competitive Wages and Benefit Package

• Flexible Schedule

• Paid Time Off

• Overtime Pay

• 401(k)

Now Hiring: Concierge

Responsibilities:

• Support the mission, vision, and culture of the organization through positive communication.

• Contribute to Community relationships by demonstrating cooperation and professional conduct with residents, families, associates, physicians, pharmacies and other vendors or persons.

• Contribute to team effort by being flexible in work assignments; by taking initiative, providing support, and by understanding how this position affects and compliments all other Community positions.

• Able to maintain work pace appropriate to given workload. Perform activities on schedule while maintaining regular attendance and punctuality.

• Answer phones, take messages and transfer calls.

• Greet arriving guests in a professional and friendly manner.

• Answer residents needs and requests.

• Maintain a daily resident log and resident emergency information.

• Answer emergency responder and fire alarm systems and take appropriate emergency steps.

• Schedule residents doctor appointments and activities as necessary.

• Provide information to business office for billing.

• Give directions and disseminate information as directed.

• Distribute written communications.

• Accept and sign for deliveries (mail, prescriptions, etc.).

• Coordinate guest room reservations as applicable.

Qualifications:

• High school diploma preferred.

• Previous assisted living experience is a plus.

• No previous felony conviction, or conviction for fraud of the federal government.

• Be familiar with how to use a telephone, copy machine, fax machine, and all other office equipment associated with this position.

• Possess excellent communication skills and the ability to effectively communicate both verbally and in writing. Must be able to read write, speak and understand English, as well as follow directions (written and oral).

• Possess basic computer skills, including knowledge of Word, Excel and Outlook.

• May be required to hold valid First Aid Certification.

• Must be willing and able to work required and scheduled shifts, including evenings, weekends, overtime and holidays.

Woodlake Legacy Senior Living is an equal opportunity employer and makes employment decisions on the basis of merit. Qualified applicants are considered for employment without regard to race, religion, sex or gender, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, genetic information, or any other consideration made unlawful by applicable laws. Oxford Health Group will consider qualified applicants with criminal histories in a manner consistent with state, federal, or local law.