Senior Living Concierge | Front Desk & Resident Support

Cogir Senior Living; Bellevue (WA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health, Dental, Vision, and Life Ins.

401K with company match

Paid Vacation, Holidays, and SickLeave

Free meals at work

Employee Assistance Program

Generous Employee Referral Program

Job summary

Cogir Senior Living, based in Scottsdale, Arizona, operates a network of senior living communities across 13 states. The Concierge role serves as the first point of contact for residents, families, visitors, and guests, providing front desk coverage and exceptional customer service.

This position requires greeting visitors, handling multi-line calls, coordinating resident services, and supporting administrative tasks while maintaining a welcoming, confidential environment.

Qualifications

• 6–12 months of front desk or customer service experience.
• Familiarity with Word, Excel and Outlook.
• Strong communication and interpersonal skills.

Responsibilities

• Answer a multi-line telephone, directing calls and inquiries as needed.
• Greet all families, residents, guests, and vendors with a smile.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks, such as data entry, scheduling, or light clerical work.
• Order office supplies.
• Address resident concerns or questions and escalates issues to management when necessary.
• Complete work order requests.

Skills

Customer service

Front desk experience

Communication skills

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

Cogir Senior Living, based in Scottsdale, Arizona, operates a network of senior living communities across 13 states. The Concierge role serves as the first point of contact for residents, families, visitors, and guests, providing front desk coverage and exceptional customer service.

This position requires greeting visitors, handling multi-line calls, coordinating resident services, and supporting administrative tasks while maintaining a welcoming, confidential environment.