Senior Living Concierge — Front Desk & Guest Services

Discovery Village at Dominion – IL; San Antonio (TX); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Competitive wages

Earned wage access

Flexible scheduling

Paid time off

Health insurance

401(k) with employer match

Paid training

Growth opportunities

Employee assistance program

Job summary

Discovery Village at Dominion in San Antonio, TX is seeking a friendly Concierge to greet residents and guests, answer phones, coordinate appointments, and support front-desk operations in a warm, professional manner. The role is part-time (2pm–10pm on weekends and some weekdays) with competitive wages, flexible scheduling, and opportunities for growth within our senior living community.

You’ll help maintain resident records, assist with meal tickets, and uphold confidentiality and high service

Qualifications

• High school diploma or GED preferred.
• 1–3 years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.

Responsibilities

• Perform telephone answering and reception duties, managing calls professionally.
• Take accurate messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Skills

Customer service

Reception

Administrative support

Multitasking

Education

High school diploma or GED

Job description

Discovery Village at Dominion in San Antonio, TX is seeking a friendly Concierge to greet residents and guests, answer phones, coordinate appointments, and support front-desk operations in a warm, professional manner. The role is part-time (2pm–10pm on weekends and some weekdays) with competitive wages, flexible scheduling, and opportunities for growth within our senior living community.

You’ll help maintain resident records, assist with meal tickets, and uphold confidentiality and high service