Resident Experience Concierge - Front Desk & Welcome

Seaton Senior Living; Frederick (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Early wage access

Flexible scheduling

Paid time off

Benefits package

401K with match

Paid training

Career advancement

Meals and uniforms

EAP

Job summary

Seaton Senior Living in Frederick, MD seeks a Concierge to welcome residents, answer calls, assist visitors, and support daily operations. The role involves managing messages, guiding guests, and coordinating with dining and marketing teams. Prior customer service is valued.

Ideal candidates have a high school diploma or GED and 1–3 years of customer service experience. Full-time opportunities with competitive wages and benefits are offered.

Qualifications

• High school diploma or GED preferred.
• 1–3 years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Answer telephone and reception duties as required.
• Take messages with pertinent information and relay to recipient.
• Greet residents and visitors; answer inquiries and give directions.
• Prepare meal tickets and tally meal counts for staff.
• Maintain and organize desk and entry area.

Skills

Customer service

Reception duties

Greeting residents

Education

High school diploma or GED

Tools

Telephone system

Job description

Seaton Senior Living in Frederick, MD seeks a Concierge to welcome residents, answer calls, assist visitors, and support daily operations. The role involves managing messages, guiding guests, and coordinating with dining and marketing teams. Prior customer service is valued.

Ideal candidates have a high school diploma or GED and 1–3 years of customer service experience. Full-time opportunities with competitive wages and benefits are offered.