Senior Living Concierge: Front Desk & Community Support

Monarch Communities; Watchung (NJ); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Paid Time Off

Flexible Schedule

On the job training

Employee Assistance Program (EAP)

Free Parking

Job summary

Monarch Communities in Watchung, NJ is seeking a part-time Concierge to greet residents and guests, provide a concise overview of community information, answer inquiries to support sales and marketing, and handle clerical tasks. This non-exempt, hourly role reports to the Business Operations Director.

The position requires a high school diploma (preferred), strong interpersonal skills, experience with seniors, and proficiency in Microsoft Office; lifting up to 25 lbs is required.

Qualifications

• High school diploma preferred.
• Strong interpersonal skills and capable of relating to a variety of people and personalities.
• Experience working with the senior population.
• Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications.
• Physical Abilities: stand, walk, sit, use fine and gross motor skills, lift up to 25 lbs.

Responsibilities

• Answers and screens all incoming calls in a courteous and professional manner.
• Receives and processes mail for the community.
• Maintains and updates log of emergency phone numbers and resident emergency face sheets.
• Monitors security alarms, resident emergency call system, and front door security.
• Participates in and attends all in-service training as scheduled.
• Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures.
• Other duties as assigned.

Skills

Interpersonal skills

Senior population experience

Microsoft Office

Education

High school diploma

Job description

Monarch Communities in Watchung, NJ is seeking a part-time Concierge to greet residents and guests, provide a concise overview of community information, answer inquiries to support sales and marketing, and handle clerical tasks. This non-exempt, hourly role reports to the Business Operations Director.

The position requires a high school diploma (preferred), strong interpersonal skills, experience with seniors, and proficiency in Microsoft Office; lifting up to 25 lbs is required.