Resident Experience Concierge - Luxury Senior Living

Discovery Senior Living; The Woodlands (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Access to wages before payday

Flexible scheduling options with full‑

Paid time off and Holidays (full-time)

Comprehensive benefit package incl.健康,

Job summary

Discovery Senior Living's Conservatory at Alden Bridge in The Woodlands, TX, is seeking a Concierge to support residents and visitors, greet guests, manage phone messages, and coordinate appointments in a friendly, resident-focused team.

This role emphasizes strong customer service, organization, and communication within a caring, family-first culture of Discovery Senior Living, a leading provider of luxury senior-living communities.

Qualifications

• High school diploma or GED preferred.
• 1–3 years of customer service experience.

Responsibilities

• Answer telephone and reception duties.
• Take complete messages and relay to the right person.
• Greet residents and visitors and provide directions.
• Distribute brochures to the marketing department.
• Prepare meal tickets and tally meal counts for dining staff.
• Maintain and update the Resident Phone List and roster daily.
• Schedule appointments for residents and family members.
• Keep desk and entry area neat and organized.
• Distribute mail to residents and staff.
• Maintain resident forms for credits and ensure adherence to policies.
• Perform other duties as assigned.

Skills

Customer service

Communication

Education

High school diploma/GED

Job description

Discovery Senior Living's Conservatory at Alden Bridge in The Woodlands, TX, is seeking a Concierge to support residents and visitors, greet guests, manage phone messages, and coordinate appointments in a friendly, resident-focused team.

This role emphasizes strong customer service, organization, and communication within a caring, family-first culture of Discovery Senior Living, a leading provider of luxury senior-living communities.