Senior Living Community Relations & Sales Coordinator

Cogir-Senior-Living-2; Rancho Cucamonga (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with match

Paid vacation

Sick leave

Free meals at work

Employee referral program

Job summary

Cogir Senior Living is hiring a Community Relations Coordinator in Rancho Cucamonga to manage the transition of new residents and build relationships with referral sources, families, and community partners.

The role requires a customer-focused, empathetic professional capable of promoting the community’s services and maintaining high resident satisfaction. Experience in senior housing or related fields is valued.

Qualifications

• High School diploma is required.
• Bachelor’s degree in marketing, business, or related field preferred.
• 2+ years of experience in retirement housing, hospitality, or healthcare sales/marketing is preferred.
• Proven success in achieving sales goals and quotas.
• Willingness to work evenings and/or weekends.
• Knowledge of Excel, Word, and Outlook.

Responsibilities

• Assist the Community Relations Director in plans to acquire leads and manage census.
• Qualify prospects, convert tours to deposits using the sales process.
• Handle inbound inquiries (phone, walk-in, mail) and capture data in the CRM.
• Give community tours and provide marketing information to prospects and families.
• Prepare routine and special sales/marketing reports as directed.
• Follow up with potential residents and referral sources.
• Assist with move-in paperwork and setup.
• Maintain Yardi CRM accurately and timely.
• Foster relationships between residents, staff, and families.
• Support events setup and teardown.

Skills

Sales experience

CRM software

Communication skills

Microsoft Office

Driver’s license

Education

High School diploma

Bachelor’s degree preferred

Tools

Yardi

MS Office

Job description

Cogir Senior Living is hiring a Community Relations Coordinator in Rancho Cucamonga to manage the transition of new residents and build relationships with referral sources, families, and community partners.

The role requires a customer-focused, empathetic professional capable of promoting the community’s services and maintaining high resident satisfaction. Experience in senior housing or related fields is valued.