Senior Living Community Relations Lead

Arcadia at Limerick Pointe; Limerick (Montgomery County); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay + comprehensive benefit

Generous PTO including your birthday

Medical, dental and vision insurance

401k with company match

Employee assistance program

Job summary

VP Advantage Services LLC / Vantage Point Retirement Living is seeking an Associate Community Relations Director focused on building relationships and supporting seniors and families through the community selection process.

You will assist the Community Relations Director, maintain the marketing database, and help coordinate marketing events and tours to generate qualified leads and appointments.

Qualifications

• At least one year experience in an administrative sales support role which involved customer service.
• Associate or bachelor’s degree preferred, or two to three years of related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Provide support to the Community Relations Director.
• Maintain marketing database.
• Assist in ensuring model suite(s)/apartment(s) are well maintained and presentable.
• Demonstrate effective telephone skills by producing qualified leads and appointments.
• Prepare residents’ administrative files and coordinate with Business Office.
• Facilitate scheduling of resident assessments.
• Greet resident and family on move-in day and support them through the process.
• Organize, coordinate, and assist in planning marketing events, including weekend events.
• Assist in touring and interviewing prospective residents and their families.
• Coordinate various marketing fulfillment duties and systems including direct mail, packages, letters, catalogs, and other sales literature.

Skills

Customer service

Time management

Organizational skills

Detail-oriented

Team collaboration

Seniors experience

Education

Associate or Bachelor's degree

Job description

VP Advantage Services LLC / Vantage Point Retirement Living is seeking an Associate Community Relations Director focused on building relationships and supporting seniors and families through the community selection process.

You will assist the Community Relations Director, maintain the marketing database, and help coordinate marketing events and tours to generate qualified leads and appointments.