Senior Living Business Office Leader

Charter Senior Living; Moline (IL); On-site; USD 67,000 - 72,000; Full time

Benefits offered by this job

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Medical, dental and vision insurance

Paid training

Paid time off and holidays

Career growth opportunities

Team-oriented culture

Job summary

Charter Senior Living in Moline, IL is seeking a Business Office Director to lead the daily business office, payroll, HR, and related operations within a senior living community.

The BOM will collaborate with leadership to ensure accurate payroll, compliant HR records, and efficient billing. Strong communication and confidentiality are essential in delivering outstanding service to residents, families, and staff.

Qualifications

• Previous leadership in business office, HR, payroll and vendor coordination.
• Assisted living or senior care experience preferred.
• Strong payroll and bookkeeping experience.
• Knowledge of HR practices and onboarding.
• Excellent communication and confidentiality in handling sensitive information.

Responsibilities

• Manage daily business office operations.
• Process payroll accurately and timely.
• Maintain employee records and HR compliance.
• Assist with onboarding and hiring paperwork.
• Support billing and AR/AP processes.
• Partner with department leaders to provide operational support.
• Assist with scheduling and staffing.
• Maintain confidentiality in HR and financial matters.
• Provide exceptional customer service to residents, families and associates.
• Support a positive workplace culture.

Skills

Payroll processing

HR administration

Operations coordination

Customer service

Job description

Charter Senior Living in Moline, IL is seeking a Business Office Director to lead the daily business office, payroll, HR, and related operations within a senior living community.

The BOM will collaborate with leadership to ensure accurate payroll, compliant HR records, and efficient billing. Strong communication and confidentiality are essential in delivering outstanding service to residents, families, and staff.