Senior Living Advisor & Tour Specialist

Tharp Consulting; Upper St. Clair (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

Tharp Consulting is seeking a Retirement Living Sales Counselor to assist older adults and their families in exploring senior living options in a resident-first, mission-driven environment. You will learn each resident’s needs, explain options clearly, coordinate personalized tours, and guide families through the decision-making process with compassion and integrity.

Role involves building trusted relationships, follow-up with prospects, maintaining accurate lead records, and collaborating with

Qualifications

• Strong communication, customer service, and sales skills, plus a genuine interest in improving seniors’ quality of life and a collaborative approach to working with others.

Responsibilities

• Learn each prospective resident’s needs and preferences.
• Explain community services, amenities, and available living options with clarity.
• Coordinate and facilitate personalized tours.
• Guide families through the decision-making process with compassion, integrity, and respect.
• Build trusted relationships and conduct follow-up with prospects.
• Maintain accurate lead and sales activity records.
• Collaborate with community teams to ensure a welcoming, supportive experience.

Skills

Strong communication

Customer service

Sales skills

Collaborative approach

Genuine interest in improving seniors’

Job description

Tharp Consulting is seeking a Retirement Living Sales Counselor to assist older adults and their families in exploring senior living options in a resident-first, mission-driven environment. You will learn each resident’s needs, explain options clearly, coordinate personalized tours, and guide families through the decision-making process with compassion and integrity.

Role involves building trusted relationships, follow-up with prospects, maintaining accurate lead records, and collaborating with