Senior Living Counselor: Compassionate Family Guide

Tharp Consulting; Cecil (Washington County); On-site; USD 45,000 - 55,000; Full time

Job summary

Tharp Consulting seeks a compassionate Retirement Living Counselor to guide older adults and families as they explore senior living options. You will listen to needs, explain community offerings, answer questions, and support transitions.

You will coordinate visits, build trust through clear communication, and collaborate with community teams to create a welcoming, resident-first experience.

Qualifications

• Prior experience in sales, customer service, healthcare, hospitality, or senior living is preferred.
• Strong interpersonal and communication skills with a compassionate, respectful approach.
• Ability to handle inquiries professionally and guide families through complex choices.
• Relationship-building mindset and teamwork orientation.

Responsibilities

• Listen to individual needs and preferences to recommend appropriate living options and services.
• Explain community offerings, answer questions, and guide prospective residents through the decision and transition process.
• Coordinate and support community visits.
• Build trust through responsive follow-up and clear communication.
• Collaborate with community teams to help create a welcoming, resident-first experience.

Skills

Sales experience

Communication skills

Empathy

Teamwork

Job description

Tharp Consulting seeks a compassionate Retirement Living Counselor to guide older adults and families as they explore senior living options. You will listen to needs, explain community offerings, answer questions, and support transitions.

You will coordinate visits, build trust through clear communication, and collaborate with community teams to create a welcoming, resident-first experience.