Senior Living Admissions Concierge & Onboarding Advocate

Aspire Senior Living Moberly; Moberly (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Wages & Benefits

401(k)

Holiday Pay & PTO

Dental, Health, Vision, Life Insurance

Advancement Opportunities

Exclusive Aspire Senior Living Perks

Job summary

Aspire Senior Living Moberly is seeking an organized Admissions Coordinator to guide prospective residents and families through the admissions process, from inquiry to move-in. You will coordinate referrals, verify eligibility, collect documentation, and partner with nursing, billing, and admin leadership to ensure a smooth transition.

You will also tour the facility, build relationships with hospitals and referral sources, track referrals in the CRM/EMR, and communicate clearly about financial

Qualifications

• 1–3 years of admissions, healthcare intake, case management, business development, or related experience preferred.
• Long-term care, skilled nursing, or senior living experience strongly preferred.
• Knowledge of Medicare, Medicaid, Managed Care, insurance verification, and authorization processes preferred.

Responsibilities

• Respond promptly and professionally to inquiries and referrals from hospitals, families, case managers, and community partners.
• Coordinate the admission process from initial referral through resident move-in.
• Gather and review required medical, clinical, financial, and admission documentation.
• Collaborate with nursing leadership to review clinical information and determine appropriate placement.
• Coordinate admission logistics, including room assignment and move-in preparation.
• Ensure admission paperwork is complete, accurate, timely, and compliant with applicable state and federal requirements.
• Conduct facility tours for prospective residents and families.
• Build and maintain positive relationships with hospital discharge planners, case managers, referral sources, and community partners.
• Represent the community at networking opportunities and community events as needed.
• Track referrals and maintain accurate information within applicable CRM, census, EMR, or tracking systems.
• Verify payer information and insurance coverage, including Medicare, Medicaid, Managed Care, and Private Pay.

Skills

Interpersonal skills

Healthcare admissions experience

Medicare/Medicaid/Managed Care knowl.

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Job description

Aspire Senior Living Moberly is seeking an organized Admissions Coordinator to guide prospective residents and families through the admissions process, from inquiry to move-in. You will coordinate referrals, verify eligibility, collect documentation, and partner with nursing, billing, and admin leadership to ensure a smooth transition.

You will also tour the facility, build relationships with hospitals and referral sources, track referrals in the CRM/EMR, and communicate clearly about financial