Senior Litigation Strategist - Complex Claims & Coverage

Tokio Marine America; Pasadena (CA); On-site; USD 130,000 - 140,000; Full time

Job summary

Tokio Marine America in Pasadena, CA seeks an experienced claims professional to handle coverage claims, litigated general liability, auto liability and some product liability claims with high exposure and complexity. You will interact with insureds, brokers and internal units to ensure smooth settlements and align with Tokio's customer-centric approach.

Responsibilities include training staff, analyzing coverage issues, writing denial or reservation letters, establishing loss reserves,

Qualifications

• College Degree preferred.
• Ten years of liability claims experience required.
• Knowledge of general liability, product liability, and umbrella coverages.
• Knowledge of tort law and current case law.
• Strong negotiation and communication skills.

Responsibilities

• Handle litigated or complicated claims, including severe damage, coverage issues, or declaratory relief actions.
• Assist Supervisors and/or Assistant Manager in training and developing technical staff.
• Analyze and resolve coverage problems; recommend changes in policy language when necessary.
• Write Denial or Reservation of Rights letters when appropriate.
• Establish loss reserves and negotiate loss settlements.
• Conduct in-house investigations and gather supporting documents.
• Attend meetings or appearances on assigned claims as directed.
• Maintain control of outside vendors/attorneys and their expenses for cost efficiency.

Skills

Negotiation

Communication

Claims handling

Litigation basics

Education

College Degree preferred

Job description

Tokio Marine America in Pasadena, CA seeks an experienced claims professional to handle coverage claims, litigated general liability, auto liability and some product liability claims with high exposure and complexity. You will interact with insureds, brokers and internal units to ensure smooth settlements and align with Tokio's customer-centric approach.

Responsibilities include training staff, analyzing coverage issues, writing denial or reservation letters, establishing loss reserves,