Senior Lift Operations Leader

Alterra Mountain Company; Solitude (UT); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Destinations access

Season pass

Ticket discounts

Food/retail discounts

Medical/dental/vision

Pro deals

401(k) plan

Counseling services

Job summary

Alterra Mountain Company is seeking a Lift Operations Manager at Solitude Mountain Resort. This hands-on leader will oversee year-round lift operations, lead a supervisor and operators, and ensure safe, guest-focused service while driving safety and operational excellence.

The role emphasizes staffing, training, and performance management in collaboration with the Lift Operations Director and Maintenance Manager to achieve resort-wide goals.

Qualifications

• Strong knowledge of ski resort operations, lift systems and operational procedures.
• Proven ability to lead through decision-making, communication, collaboration and guest service.
• Ability to complete documentation and guide staff and cross-functional teams.
• Previous supervisory experience leading large seasonal teams.
• Self-motivation and reliability in a fast-paced environment.
• Ability to work outdoors in all weather and lift up to 50 lbs safely.
• Safe operation of lift-related maintenance equipment and vehicles.
• Ability to ski or snowboard to all lifts on the mountain.
• Flexible with early mornings, weekends and extended hours.
• Provide personal outdoor and ski equipment.

Responsibilities

• Lead and develop Lift Operations team including supervisor and operators.
• Model company values and foster a positive team culture.
• Promote safety, accountability, professionalism, and guest service.
• Own hiring, training, coaching, and performance management processes.
• Plan staffing, scheduling, payroll, and budgets for efficient operations.
• Deliver and document training programs in partnership with leadership.
• Conduct daily meetings and provide coaching and feedback.
• Ensure compliance with policies and regulatory standards.
• Collaborate with other departments to support operations.
• Oversee lift areas, logs, incident reports and evaluations.
• Monitor performance and implement improvements for safety and service.
• Provide support during startups, avalanche periods and events.
• Perform frontline duties as needed.

Skills

Ski resort operations

Leadership

Documentation

People leadership

Self-motivation

Outdoor work

Equipment operation

Ski/snowboard ability

Flexible schedule

Personal gear

Education

Leadership experience (3+ years)

Tools

Workday

Job description

Alterra Mountain Company is seeking a Lift Operations Manager at Solitude Mountain Resort. This hands-on leader will oversee year-round lift operations, lead a supervisor and operators, and ensure safe, guest-focused service while driving safety and operational excellence.

The role emphasizes staffing, training, and performance management in collaboration with the Lift Operations Director and Maintenance Manager to achieve resort-wide goals.