Licensed Optician: Craft Eyewear & Legendary Service

LensCrafters; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

LensCrafters is seeking a dedicated Licensed Optician to join our Orlando store. The role centers on precise lens fitting, accurate measurements, and delivering exceptional customer service while leveraging advanced eyewear technology.

The candidate will guide customers through frame selection, ensure prescription accuracy, and maintain showroom standards with a proactive, safety-conscious approach in a fast-paced retail environment.

Qualifications

• High School graduate or equivalent required.
• State Licensure required for the optical field.
• Optical dispensing experience preferred.
• Strong customer service skills: communication, listening, teamwork.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills using an iPad/tablet.
• Familiarity with POS, computers and calculators.
• Willingness to embrace new technology & change.

Responsibilities

• Welcome customers and set expectations.
• Custom fit glasses and insert prescriptions into lenses.
• Lead with optical knowledge and customer guidance.
• Take measurements and adjust eyewear precisely.
• Assist team with complex product needs and prescriptions.
• Maintain accurate use of technology under time pressure and high volume.
• Troubleshoot issues and ensure customer satisfaction.
• Manage multiple tasks and prioritization.
• Strive to achieve Brand KPIs and competencies.
• Maintain store appearance, cleanliness, and organization.
• Adhere to safety practices and company policies.

Skills

High school diploma or equivalent

State licensure

Optical dispensing experience

Customer service excellence

Merchandise knowledge

Numerical precision

Fashion awareness

Sales skills with iPad/tablet

POS familiarity

Tech adaptability

Education

High School diploma

Tools

POS systems

iPad/tablet

Calculators

Job description

LensCrafters is seeking a dedicated Licensed Optician to join our Orlando store. The role centers on precise lens fitting, accurate measurements, and delivering exceptional customer service while leveraging advanced eyewear technology.

The candidate will guide customers through frame selection, ensure prescription accuracy, and maintain showroom standards with a proactive, safety-conscious approach in a fast-paced retail environment.