Senior Licensed Customs Broker - AI-Driven Compliance Growth

Reform; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Daily dinners

Travel stipend

Comprehensive health, vision, and dent

Job summary

Reform in San Francisco is seeking a Licensed Customs Broker to join our team. Our AI agents prepare, audit, and file declarations daily — and you will decide what “right” means, upholding the accuracy bar as we scale.

You will work with engineering and product, translate CBP requirements into agent behavior, and fix parts of brokerage software that fail at scale. Your expertise guides hundreds of filings monthly.

Qualifications

• Active US Customs Broker License required.
• 5+ years hands-on brokerage experience with entries.
• Deep knowledge of HTS classification, valuation, ACE, PGA filings, and entry types beyond 01.
• Ability to make hard calls with sound judgment.
• Strong written communication to codify tacit expertise for systems.

Responsibilities

• Serve as Reform's in-house authority on customs regulation, classification, valuation, and entry requirements.
• Encode broker judgment into HTS classification logic, duty calculation, PGA requirements, entry validation, and more.
• Review and audit agent output against CBP standards; own the accuracy bar and escalation rules.
• Partner with engineering and product to design experiences that hold up under real brokerage volume.
• Keep the team current on regulatory changes and trade remedies.

Skills

Customs compliance

HTS classification

ACE filings

Regulatory judgment

Written communication

AI & automation interest

Education

US Customs Broker License

Tools

ACE (Automated Commercial Environment)

Job description

Reform in San Francisco is seeking a Licensed Customs Broker to join our team. Our AI agents prepare, audit, and file declarations daily — and you will decide what “right” means, upholding the accuracy bar as we scale.

You will work with engineering and product, translate CBP requirements into agent behavior, and fix parts of brokerage software that fail at scale. Your expertise guides hundreds of filings monthly.