Customs Brokerage Manager: Lead Compliance & Operations

hXpath Inc.; California; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Job summary

hXpath Inc. is seeking a Licensed Customs Brokerage Manager to lead and oversee daily customs brokerage operations in California. You will ensure CBP compliance, mentor the brokerage team, and maintain strong client relationships while driving efficiency across all activities.

The role requires 5+ years in customs brokerage with a valid license, proficiency in HTS classifications, and experience with ABI systems and brokerage software. Growth opportunities exist within a growing organization.

Qualifications

• 5+ years of customs brokerage experience, including leadership or management responsibilities.
• Customs Brokerage license is required.
• Strong knowledge of U.S. import regulations, HTS classification, PGA requirements, and customs compliance.
• Experience with customs brokerage software and ABI systems.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced logistics environment.

Responsibilities

• Oversee day-to-day customs brokerage operations, including entry processing, classification, and compliance activities.
• Ensure all import transactions comply with CBP regulations and other government agency requirements.
• Manage and mentor brokerage staff, including training, performance management, and workflow oversight.
• Maintain and strengthen relationships with clients, carriers, and government agencies.
• Review and approve complex customs entries, classifications, and duty calculations.
• Monitor KPIs, productivity, and service levels to ensure operational excellence.
• Support business development efforts by assisting with client onboarding and retention.
• Identify process improvement opportunities to enhance efficiency and accuracy.
• Stay current on regulatory updates, tariff changes, and trade compliance requirements.

Skills

Leadership

Communication

Problem-solving

Multitasking

Client management

Education

Customs Brokerage license

Tools

Customs software

ABI systems

Job description

hXpath Inc. is seeking a Licensed Customs Brokerage Manager to lead and oversee daily customs brokerage operations in California. You will ensure CBP compliance, mentor the brokerage team, and maintain strong client relationships while driving efficiency across all activities.

The role requires 5+ years in customs brokerage with a valid license, proficiency in HTS classifications, and experience with ABI systems and brokerage software. Growth opportunities exist within a growing organization.