Licensed Customs Broker

ALFA International Logistics; South San Francisco (CA); On-site; USD 95,000 - 140,000; Full time

Job summary

ALFA International Logistics in South San Francisco, CA is seeking a Licensed Customs Broker to manage customs clearance for import shipments. This full-time, on-site role involves preparing and submitting documentation to U.S.

Customs, classifying goods, calculating duties, and ensuring regulatory compliance. You will coordinate with internal teams, carriers, and government authorities, resolve issues, maintain audit trails, and advise customers on international trade requirements.

Qualifications

• Licensed customs broker with U.S. regulatory knowledge.
• Experience with import/export operations and documentation.
• Familiarity with tariff classification, valuation, and free trade agreements.
• Strong communication and customer service skills.
• Detail-oriented with analytical problem-solving.

Responsibilities

• Manage customs clearance processes for import shipments and prepare/submission of documentation to U.S. Customs and other agencies.
• Classify goods, verify tariff codes, calculate duties and taxes, and ensure compliance with laws and trade agreements.
• Coordinate with internal operations, carriers, and government authorities to resolve holds and issues.
• Maintain accurate records and audit trails; communicate with customers on regulatory questions and updates.

Skills

Customs brokerage

Customer service

Communication

Attention to detail

Analytical skills

Problem solving

Cross-functional collaboration

Import/export operations

Education

Associate/Bachelor's degree

Tools

MS Office

Logistics software

Job description

Company Description

ALFA International Logistics is a freight forwarder specializing in connecting businesses in Asia and the United States through reliable, end-to-end logistics solutions. The company provides value-added logistics services designed to streamline international supply chains and support business growth.

Role Description

The Licensed Customs Broker role is a full-time, on-site position based in South San Francisco, CA. This role is responsible for managing customs clearance processes for import shipments, including preparing and submitting documentation to U.S. Customs and other regulatory agencies. The Licensed Customs Broker will classify goods, verify tariff codes, calculate duties and taxes, and ensure compliance with all applicable laws, regulations, and trade agreements. Day-to-day tasks include coordinating with internal operations, carriers, and government authorities, resolving customs issues or holds, and maintaining accurate records and audit trails. The role also requires regular communication with customers to provide updates, answer regulatory questions, and offer guidance on international trade and customs-related matters.

Qualifications

• Strong expertise in customs brokerage, including licensed customs broker status and thorough knowledge of U.S. customs regulations.
• Practical experience with import and export operations, including documentation, compliance checks, and coordination with carriers and government agencies.
• Knowledge of international trade practices and regulations, including tariff classification, valuation, and free trade agreements.
• Demonstrated customer service skills with the ability to communicate clearly, manage expectations, and build long-term client relationships.
• Attention to detail, strong analytical skills, and the ability to solve problems under time-sensitive conditions.
• Proficiency with logistics and customs software, and solid skills in MS Office (Excel, Word, Outlook).
• Ability to work on-site in South San Francisco, CA, and collaborate effectively with cross-functional teams.
• Relevant experience in freight forwarding, logistics, or trade compliance; associate or bachelor’s degree in a related field is beneficial.