Remote Licensed Customs Broker - Compliance & Growth

Empress Brokers International, a SafePackage company; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work with ET hours

PTO 18 days + holidays

Health, dental, and vision insurance

401(k) with 4% match

Job summary

Empress Brokers International is a licensed U.S. customs broker focused on compliance from origin. We work with shippers and platforms to ensure data and documentation are correct before cargo moves, enabling smooth border clearance and predictability.

The Role focuses on compliance, client partnerships, and building the brokerage. You’ll mentor entry writers, handle complex entries, and help design scalable workflows for high-volume, low-value shipments as the team grows.

Qualifications

• Active U.S. Customs Broker License required.
• Hands-on brokerage experience with CBP forms 3461 and 7501.
• Strong HTS classification and tariff research skills.
• Knowledge of PGA filing requirements.
• Clear communication with clients; English fluency; Mandarin preferred.
• Proactive, hands-on, and documentation-focused.

Responsibilities

• Define and document classification, valuation, and compliance positions.
• Work with clients and origin partners to build compliant data before cargo moves.
• Design new brokerage workflows for high-volume, low-value shipments.
• Collaborate with product and technology teams to shape the SafePackage platform.
• Train, mentor, and review entry writers, aiming for leadership.
• Handle complex classification and compliance questions.
• Resolve clearance and compliance issues with clients, carriers, and CBP.
• Track CBP rule changes and translate them into practical guidance.

Skills

US Customs Broker License

Brokerage experience

HTS classification

PGA filing knowledge

Client communication

English fluency

Mandarin preferred

Documentation discipline

Team collaboration

Tools

Descartes NetCHB

Magaya / Acelynk

Job description

Empress Brokers International is a licensed U.S. customs broker focused on compliance from origin. We work with shippers and platforms to ensure data and documentation are correct before cargo moves, enabling smooth border clearance and predictability.

The Role focuses on compliance, client partnerships, and building the brokerage. You’ll mentor entry writers, handle complex entries, and help design scalable workflows for high-volume, low-value shipments as the team grows.