Senior License Plate Image Review Specialist

Cubic Corporation; Nashville (TN); Sur place; USD 45 847 000 - 60 174 000; Plein temps

Avantages offerts par ce poste

Benefits

Résumé du poste

Cubic Transportation Systems in Nashville, TN is seeking a Senior Image Review Processor to perform advanced review of license plate images and ensure accurate transaction processing.

The role requires applying business rules, handling complex images, mentoring teammates, and maintaining confidentiality in a fast-paced environment. This position may require extended hours and weekend coverage as needed.

Qualifications

• High school diploma or equivalent required; 1–2 years of related experience preferred.
• Strong attention to detail and sound judgment.
• Ability to review high-volume license plate images and resolve unclear scenarios.

Responsabilités

• Review license plate images and record transaction details (plate number, state, vehicle class/type).
• Apply business rules and guides to ensure consistent processing.
• Handle complex or illegible images and advise on resolution.
• Maintain productivity, accuracy, and quality standards.
• Support QA by reviewing samples and documenting recurring errors.
• Serve as a resource for Image Review Processors and model correct processing.
• Assist with training, mentoring, and onboarding new team members.
• Provide input on common errors and process improvements.
• Use multiple applications to complete work and report issues.
• Maintain confidentiality and compliance with policies and security.
• Prepare basic reports on volumes, trends, quality, and SLAs.

Connaissances

Image review

Data entry

Customer service

Attention to detail

Typing speed 40 wpm

Formation

High school diploma or equivalent

Outils

Proprietary systems

Multiple applications

Description du poste

Cubic Transportation Systems in Nashville, TN is seeking a Senior Image Review Processor to perform advanced review of license plate images and ensure accurate transaction processing.

The role requires applying business rules, handling complex images, mentoring teammates, and maintaining confidentiality in a fast-paced environment. This position may require extended hours and weekend coverage as needed.