Senior Image Review Processor

Cubic Corporation; Memphis (TN); On-site; USD 22,000 - 29,000; Full time

Job summary

Cubic Transportation Systems in Memphis, TN is seeking a Senior Image Review Processor to perform advanced review of license plate images and ensure accurate transaction processing.

You will apply business rules, handle complex images, and maintain productivity and quality standards while mentoring newer colleagues and supporting process improvements.

Qualifications

• High school diploma or equivalent required; data entry and image review experience preferred.
• Strong attention to detail and sound judgment in processing license-plate images.
• Ability to maintain accuracy during high-volume processing and extended work periods.

Responsibilities

• Review license plate images and record transaction details accurately.
• Apply business rules to ensure consistent processing across images.
• Handle complex or illegible images and advise on resolution guidance.
• Maintain productivity, accuracy, and image quality standards.
• Support QA by reviewing samples and identifying recurring errors.
• Mentor and assist training of new team members and onboarding.
• Provide input on process improvements and system concerns.
• Utilize multiple applications to complete tasks and support recordkeeping.
• Maintain confidentiality and compliance with policies and security requirements.
• Prepare basic operational reports on image review volumes and trends.

Skills

Attention to detail

Data entry speed

High-volume processing

Typing speed 40 wpm

Customer service

Education

High school diploma or equivalent

Tools

Proprietary systems

Job description

Company Details

JOB SUMMARY: The Senior Image Review Processor performs advanced review of license plate images, supports accurate transaction processing, and serves as a resource for Image Review Processors. This role handles complex images, supports quality and productivity standards, assists with training and mentoring, and reinforces compliance with company, transportation department, and data security requirements.

Job Details

• Review license plate images and accurately record transaction details, including plate number, plate type, issuing state, vehicle class, and vehicle type.
• Apply business rules, reference guides, and department-specific requirements to ensure consistent and accurate processing.
• Handle complex, illegible, or problematic images and provide guidance on appropriate resolution.
• Maintain productivity, interaction time, transaction accuracy, and image review quality standards.
• Support quality assurance by reviewing sample transactions, identifying trends, documenting recurring errors, and reinforcing image review standards.
• Serve as a resource for Image Review Processors by answering procedural questions and modeling accurate processing practices.
• Assist with training, mentoring, and onboarding new or less experienced team members.
• Provide input on common processing errors, training opportunities, system concerns, and process improvements.
• Use multiple applications to complete assigned work, support recordkeeping, and report image quality or operational issues.
• Maintain confidentiality and compliance with company policies, procedures, regulatory standards, and security requirements.
• Prepare basic operational reports on image review volumes, productivity trends, quality results, and service level performance.

Business Unit

Cubic Transportation Systems

Company Details

JOB SUMMARY: The Senior Image Review Processor performs advanced review of license plate images, supports accurate transaction processing, and serves as a resource for Image Review Processors. This role handles complex images, supports quality and productivity standards, assists with training and mentoring, and reinforces compliance with company, transportation department, and data security requirements.

Job Details

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review license plate images and accurately record transaction details, including plate number, plate type, issuing state, vehicle class, and vehicle type.
• Apply business rules, reference guides, and department-specific requirements to ensure consistent and accurate processing.
• Handle complex, illegible, or problematic images and provide guidance on appropriate resolution.
• Maintain productivity, interaction time, transaction accuracy, and image review quality standards.
• Support quality assurance by reviewing sample transactions, identifying trends, documenting recurring errors, and reinforcing image review standards.
• Serve as a resource for Image Review Processors by answering procedural questions and modeling accurate processing practices.
• Assist with training, mentoring, and onboarding new or less experienced team members.
• Provide input on common processing errors, training opportunities, system concerns, and process improvements.
• Use multiple applications to complete assigned work, support recordkeeping, and report image quality or operational issues.
• Maintain confidentiality and compliance with company policies, procedures, regulatory standards, and security requirements.
• Prepare basic operational reports on image review volumes, productivity trends, quality results, and service level performance.

Background And Experience

• High school diploma or equivalent required; 1-2 years of experience in image review, data entry, customer service, transportation operations, or high-volume processing preferred.
• Strong attention to detail, sound judgment, and ability to resolve complex or unclear image review scenarios consistently.
• Ability to accurately review high-volume license plate images for extended periods.
• Accurate data entry speed of 7,000 characters per hour and typing speed of 40 words per minute preferred.
• Proficiency with computers, email, web browsers, proprietary systems, and multiple applications.
• Ability to answer procedural questions, reinforce quality and productivity expectations, and support less experienced team members.
• Ability to work extended hours, weekends, or holidays as needed.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.

Cubic Pay Range

$16.00 - $21.00 + benefits.

The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Worker Type

Employee

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.