Senior Image Review Processor

Cubic Transportation Systems; Tennessee; Hybrid; USD 22,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401k plan

Paid holidays

Job summary

Cubic Transportation Systems is seeking a Senior Image Review Processor to perform advanced review of license plate images and support accurate transaction processing. The role requires handling complex images, maintaining quality standards, and mentoring teammates.

You will apply business rules and be a resource for other Image Review Processors, ensuring compliance with company policies and security requirements.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of experience in image review, data entry, customer service, or related fields preferred.
• Accurate data entry speed of 7,000 characters per hour and typing speed of 40 words per minute preferred.

Responsibilities

• Review license plate images and accurately record transaction details.
• Apply business rules and references to ensure consistent processing.
• Handle complex or illegible images and provide guidance on resolution.
• Maintain productivity, accuracy, and image review quality standards.
• Support quality assurance by reviewing sample transactions and identifying trends.
• Mentor and onboard new team members.

Skills

Attention to detail

Data entry

Typing speed 40 wpm

Education

High school diploma or equivalent

Job description

Job Summary

The Senior Image Review Processor performs advanced review of license plate images, supports accurate transaction processing, and serves as a resource for Image Review Processors. This role handles complex images, supports quality and productivity standards, assists with training and mentoring, and reinforces compliance with company, transportation department, and data security requirements.

Worker Type: Employee

Cubic Pay Range: $16.00 - $21.00 + benefits.

The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review license plate images and accurately record transaction details, including plate number, plate type, issuing state, vehicle class, and vehicle type.
• Apply business rules, reference guides, and department-specific requirements to ensure consistent and accurate processing.
• Handle complex, illegible, or problematic images and provide guidance on appropriate resolution.
• Maintain productivity, interaction time, transaction accuracy, and image review quality standards.
• Support quality assurance by reviewing sample transactions, identifying trends, documenting recurring errors, and reinforcing image review standards.
• Serve as a resource for Image Review Processors by answering procedural questions and modeling accurate processing practices.
• Assist with training, mentoring, and onboarding new or less experienced team members.
• Provide input on common processing errors, training opportunities, system concerns, and process improvements.
• Use multiple applications to complete assigned work, support recordkeeping, and report image quality or operational issues.
• Maintain confidentiality and compliance with company policies, procedures, regulatory standards, and security requirements.
• Prepare basic operational reports on image review volumes, productivity trends, quality results, and service level performance.

BACKGROUND AND EXPERIENCE

• High school diploma or equivalent required; 1–2 years of experience in image review, data entry, customer service, transportation operations, or high-volume processing preferred.
• Strong attention to detail, sound judgment, and ability to resolve complex or unclear image review scenarios consistently.
• Ability to accurately review high-volume license plate images for extended periods.
• Accurate data entry speed of 7,000 characters per hour and typing speed of 40 words per minute preferred.
• Proficiency with computers, email, web browsers, proprietary systems, and multiple applications.
• Ability to answer procedural questions, reinforce quality and productivity expectations, and support less experienced team members.
• Ability to work extended hours, weekends, or holidays as needed.

Additional Company Benefits and Policies

• Cubic offers medical, dental and vision insurance
• company-paid disability (company continues full pay and benefits for up to six weeks)
• life insurance options
• critical illness and accident coverages
• Flexible Spending Accounts
• a pre-paid legal plan
• travel accident insurance
• an award-winning well-being program which includes an employer-funded lifestyle spending account
• up to six weeks of paid parental leave
• a 401k Retirement Plan with a company match
• backup childcare
• pet care
• pet insurance
• virtual tutoring
• a tuition reimbursement program
• Many locations follow a 9/80 work schedule with time-off policies to help encourage employees to take time for rest and relaxation.
• Full-time salaried employees are eligible to participate in Cubic’s flexible time-off arrangement.
• Part-time and hourly employees accrue paid time-off (PTO)/Sick leave at a rate of 5.23 hours bi-weekly.
• Cubic provides its employees 11 paid holidays throughout the calendar year.
• With a presence in over 60 countries and more than 5,000 employees worldwide, Cubic is committed to hiring and retaining a diverse workforce.

Equal Opportunity Statements

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.

We are proud to be an Equal Opportunity/Affirmative Action-Employer.

We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, national origin, military or veteran status, and any other basis protected by applicable law.

For more information on Equal Employment please visit: http://www.cubic.com/Careers/Applicant-Help

To learn more, visit Cubic.com. Follow us on LinkedIn!

Disclaimer

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.