Senior Image Review Processor

Cubic Transportation Systems; Northern (KY); Hybrid; USD 22,000 - 29,000; Full time

Benefits offered by this job

Benefits

Job summary

Cubic Transportation Systems is seeking a Senior Image Review Processor in the Northern Kentucky area. You will review license plate images and record transaction details, applying business rules to ensure consistency and accuracy.

The role requires handling complex or unclear images while maintaining high productivity and data integrity. Responsibilities include supporting QA, mentoring teammates, and participating in training initiatives.

Qualifications

• High school diploma or equivalent required; 1–2 years in image review, data entry, customer service, transportation ops, or high-volume processing preferred.
• Strong attention to detail and sound judgment; ability to resolve complex image review scenarios consistently.
• Accurate data entry speed of 7,000 characters per hour and typing speed of 40 words per minute preferred.

Responsibilities

• Review license plate images and record transaction details accurately (plate number, state, vehicle class/type).
• Apply business rules and guides to ensure consistent processing; handle illegible or problematic images.
• Support training, mentoring, and onboarding of new team members; assist with process improvements.

Skills

Data entry

Attention to detail

Customer service

Image review

Education

High school diploma or equivalent

Tools

Proprietary systems

Multiple applications

Job description

JOB SUMMARY: The Senior Image Review Processor performs advanced review of license plate images, supports accurate transaction processing, and serves as a resource for Image Review Processors. This role handles complex images, supports quality and productivity standards, assists with training and mentoring, and reinforces compliance with company, transportation department, and data security requirements.# **Job Details:****ESSENTIAL DUTIES AND RESPONSIBILITIES:*** Review license plate images and accurately record transaction details, including plate number, plate type, issuing state, vehicle class, and vehicle type.* Apply business rules, reference guides, and department-specific requirements to ensure consistent and accurate processing.* Handle complex, illegible, or problematic images and provide guidance on appropriate resolution.* Maintain productivity, interaction time, transaction accuracy, and image review quality standards.* Support quality assurance by reviewing sample transactions, identifying trends, documenting recurring errors, and reinforcing image review standards.* Serve as a resource for Image Review Processors by answering procedural questions and modeling accurate processing practices.* Assist with training, mentoring, and onboarding new or less experienced team members.* Provide input on common processing errors, training opportunities, system concerns, and process improvements.* Use multiple applications to complete assigned work, support recordkeeping, and report image quality or operational issues.* Maintain confidentiality and compliance with company policies, procedures, regulatory standards, and security requirements.* Prepare basic operational reports on image review volumes, productivity trends, quality results, and service level performance. **BACKGROUND AND EXPERIENCE:*** High school diploma or equivalent required; 1–2 years of experience in image review, data entry, customer service, transportation operations, or high-volume processing preferred.* Strong attention to detail, sound judgment, and ability to resolve complex or unclear image review scenarios consistently.* Ability to accurately review high-volume license plate images for extended periods.* Accurate data entry speed of 7,000 characters per hour and typing speed of 40 words per minute preferred.* Proficiency with computers, email, web browsers, proprietary systems, and multiple applications.* Ability to answer procedural questions, reinforce quality and productivity expectations, and support less experienced team members.* Ability to work extended hours, weekends, or holidays as needed. The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.Cubic Pay Range:$16.00 - $21.00 + benefits.