Senior Library Assistant

Strategic Government Resources, Inc.; Irving (TX); On-site; USD 29,000 - 40,000; Full time

Job summary

Strategic Government Resources, Inc. is hiring for a library services assistant role in Texas. You will help adult and child visitors, assist with checkout and registrations, and guide users through online databases and digital materials.

The position involves helping with cataloging, training staff, and supporting outreach activities. Some evenings and weekends are required. Qualifications include an Associate degree or equivalent plus two years of related experience; bilingual English/Spanish

Qualifications

• Associate degree or equivalent and two years of relevant library experience required.
• Bilingual (English/Spanish) skills beneficial.

Responsibilities

• Assist customers with checkout and library card registration.
• Answer account inquiries and assist with databases and digital materials.
• Provide computer technical assistance and troubleshoot issues with public computers and printers.
• Train staff and volunteers; update and maintain publications and library materials.
• Explain library policies to ensure a positive and safe user experience.
• Plan and implement programs and teach classes; participate in outreach activities.
• Support readers' advisory services and process payments and cash reports.

Skills

Customer service

Bilingual EN/ES

Public library experience

Education

Associate degree or equivalent

Tools

Public computers

Printers

Job description

This position provides excellent customer service to adult and children library visitors, as well as assisting professional staff with programming and collection activities. Duties include assisting customers with checking out and registering for library cards; answering account inquiries; advising and assisting with library resources such as online databases and digital material, library catalog and other technical resources; providing computer technical assistance and troubleshooting issues with public computers, printers, copiers and other equipment or machinery; training staff members and volunteers; updating and maintaining publications and other library material; and explaining library policies and procedures to ensure that customers have a positive and safe library experience. Duties may also include planning and implementing programs and teaching classes; participating in outreach activities; supporting reader’s advisory services; and / or processing payments and cash reports. Duties typically will require lifting up to 60 pounds frequently. An Associate degree or equivalent and two years of relevant experience required. Bilingual (English / Spanish) skills beneficial. Hours vary and will include some evenings and weekends. Applicants must submit a résumé with the application.

PAY GRADE GG13 / FULL PAY RANGE $20.85 - $29.38 PER HOUR ($43,368 - $61,116 ANNUALLY)