Senior Library Assistant

State; Boston (MA); On-site; USD 43,000 - 52,000; Full time

Job summary

Boston Public Library—Fields Corner Branch in Boston is seeking a Senior Library Assistant to support daily library operations, greet patrons, register borrowers, and help manage books and materials. The role requires a high school diploma or GED, good people skills, basic PC knowledge, dependability, and the ability to work cooperatively with staff.

Bilingual abilities are valued; residency in Boston is required by start date.

Qualifications

• High school diploma or GED required.
• Tact and good oral skills.
• Ability to work cooperatively with staff.
• Basic PC skills with Windows software.
• Dependability and punctuality.
• Desirable: Vietnamese or Spanish language skills.
• Residence in the City of Boston by start date.

Responsibilities

• Greet and direct library patrons in person and by phone.
• Greet patrons, provide directions and information, and interpret policies.
• Identify and refer problems to supervision.
• Charge and discharge books/materials; record fines.
• Register borrowers and verify identification.
• Prepare periodicals for circulation and maintain collections.
• Operate and maintain equipment and basic systems.
• Assist in maintaining bulletin boards and exhibitions.
• Typing/word processing and filing tasks.
• Compile basic statistical records.

Skills

People skills

Oral communication

Teamwork

Windows software

Punctuality

Attention to detail

Language skills

Education

High school diploma or GED

Job description

Senior Library Assistant, Boston Public Library - Fields Corner Branch (Boston)

Overview

Duties of library assistants working in the branch libraries include the following: greeting and directing patrons, registration of borrowers, charging and discharging of books and other materials, maintaining the book and other materials collections, maintaining/troubleshooting equipment, typing/word processing, and filing.

Responsibilities

• Greets and directs library patrons in person and over the phone, providing simple directions and information.
• Gives out and interprets BPL policies and procedures in a professional and courteous manner.
• Identifies and refers problems to their supervisor.
• Charges and discharges books and other materials, receives and records fines.
• Interviews applicants for library cards and verifies identification.
• Prepares periodicals for circulation and maintains the periodical collection.
• Books museum passes.
• Receives and routes requests, including basic interlibrary loan requests, maintains the reserve shelf, and handles the send item list.
• Receives, sorts, shelves, verifies, delivers, mends, and bar-codes books, and traces records and searches shelves for books not properly accounted for.
• Assists in maintaining bulletin boards and exhibition cases.
• Typing/word processing simple forms and records.
• Compiles basic statistical records.
• Operates and provides basic equipment maintenance and troubleshooting, e.g., turning on and off, cleaning, filling with paper, replacing toner cartridges.
• Uses and assists patrons in the basic use of a variety of library-owned technological equipment, e.g., photocopier, public computer sign-up systems, audiovisual equipment.
• Attends training when directed.
• Performs other related work as required.

Qualifications

• Education - High school graduate or GED.
• Tact in dealing with people; good oral skills.
• Ability to work cooperatively with staff; demeanor appropriate to the workplace.
• Competency in the use of personal computers and Windows software is sufficient to meet the tasks of the position.
• Dependability, good attendance, and a punctuality record.
• Ability to exercise good judgment and focus on detail as required by the job.
• Language skills highly desirable, particularly Vietnamese or Spanish.
• Successful candidate MUST be a resident of the City of Boston by first day of hire

Full/Part Time

Full Time

Education

NA

Salary Range

$43,330.51- $51,937.80/year

Salary Notes

Union/Salary Plan/Grade: AFSCME/LA-3

Closing Date

open until filled