Senior Level Technician

Montgomery Public Schools; Mountain Brook (AL); Vor Ort; USD 52.000 - 76.000; Vollzeit

Zusammenfassung

MOUNTAIN BROOK BOARD OF EDUCATION seeks a Senior Level Technician in hardware to install, configure, and maintain classroom and office technology across sites. You will image computers, configure printers, manage devices, and support networked equipment under the Director of Technology.

The role requires solid experience with Windows, Chrome, Apple ecosystems, device management, imaging, and working with vendors.

Qualifikationen

• Experience with Windows, Chrome and Apple operating systems.
• Experience configuring and troubleshooting Windows laptops/desktops, Macs, Chromebooks, iPads, and network printers.
• Experience with device management and MDM programs.
• Experience with imaging.
• Experience with network and local machine software installations.

Aufgaben

• Image/configure computers, Chromebooks, and laptops.
• Configure and set up network printers and copiers.
• Set up and/or move technologies as necessary by rotation schedule and as directed by Director of Technology.
• Set up and break down of technology equipment as needed for presentations and training.
• Perform hardware maintenance and upgrades including workstations.
• Maintain and repair/replace classroom, office, and meeting room technologies.
• Troubleshoot panels, projectors and replace projector bulbs.
• Install and troubleshoot document cameras.
• Maintain inventory of necessary parts and determine need for replacement parts.
• Provide technical support in all areas deemed necessary by the Director of Technology.
• Respond to and ensure service requests are successfully completed requests in a timely fashion.
• Maintain appropriate documentation in all areas of responsibility.
• Communicate with local technology coordinators at each site regarding service request progress in one of the following ways: conference, e-mail, voice mail, or written note.
• Serve as liaison with vendors as appropriate.
• Work with Network Administrator to ensure a safe and secure network.
• Maintain Dell Certification.
• Other duties as assigned by the Director of Technology.

Kenntnisse

Windows operating systems

Chrome OS

Apple/macOS

Laptop/desktop support

Device management

Imaging

Tools

MDM programs

Imaging software

Dell Certification

Jobbeschreibung

MOUNTAIN BROOK BOARD OF EDUCATION

JOB DESCRIPTION

TITLE: Senior Level Technician

SPECIALTY: Hardware

REPORTS TO: Director of Technology/Local School Technology Coordinator

QUALIFICATIONS:

• Experience with current Windows, Chrome and Apple operating systems
• Experience with configurations, and troubleshooting Windows laptops and desktops/towers; MAC computers, various laptops and iPads; Chromebooks, and network printers
• Experience with network and local machine software installations
• Experience with device management and MDM programs.
• Experience with imaging.

RESPONSIBILITIES:

• Image/configure computers, Chromebooks, and laptops.
• Configure and set up network printers and copiers.
• Set up and/or move technologies as necessary by rotation schedule and as directed by Director of Technology.
• Set up and break down of technology equipment as needed for presentations and training.
• Perform hardware maintenance and upgrades including workstations.
• Maintain and repair/replace classroom, office, and meeting room technologies.
• Troubleshoot panels, projectors and replace projector bulbs.
• Install and troubleshoot document cameras.
• Maintain inventory of necessary parts and determine need for replacement parts.
• Provide technical support in all areas deemed necessary by the Director of Technology.
• Respond to and ensure service requests are successfully completed requests in a timely fashion.
• Maintain appropriate documentation in all areas of responsibility.
• Communicate with local technology coordinators at each site regarding service request progress in one of the following ways: conference, e-mail, voice mail, or written note.
• Serve as liaison with vendors as appropriate.
• Work with Network Administrator to ensure a safe and secure network.
• Maintain Dell Certification.
• Other duties as assigned by the Director of Technology.

TERMS OF EMPLOYMENT:

Twelve months (240 days) annually.Day as defined by the district.

*May exercise the 30-minute working lunch option. A working lunch is defined as being on-call and must be taken in an area where his/her work is performed.

EVALUATION:

Performance will be evaluated in accordance with Board policies on evaluation of non-certified personnel.