Tech Specialist

Montgomery-Public-Schools; Athens (AL); On-site; USD 42,000 - 58,000; Full time

Job summary

The Limestone County School District is seeking a Technical Specialist to provide local school IT support, troubleshoot hardware and software, and ensure reliable operation of digital learning tools. You will coordinate maintenance, report issues, and train staff under the Information Technology Specialist.

Applicants should have a High School Diploma with Work Keys, and preferably a Bachelor’s degree or industry certifications; experience in hardware/software troubleshooting is preferred.

Qualifications

• High School Diploma and Work Keys Test completed.
• Bachelor’s Degree or related certifications preferred.
• Experience troubleshooting hardware and software encouraged.

Responsibilities

• Provide technical assistance at the local school level.
• Troubleshoot a variety of hardware and software issues.
• Report issues to district IT staff and follow up until resolved.
• Coordinate a maintenance program for technology systems.
• Coordinate installations and upgrades with contractors/vendors.
• Assess equipment needs and recommend purchases.
• Provide training to local staff on equipment use.
• Maintain inventory of technology assets.
• Perform other duties as assigned by supervisors.

Skills

Troubleshooting

Communication

Problem-solving

Education

High School Diploma

Work Keys Test

Bachelor’s Degree or industry certifications preferred

Tools

Hardware troubleshooting tools

Software troubleshooting tools

Job description

“Focused on Quality: Committed to Excellence.”

Job Title:TECHNICAL SPECIALIST

Supervised by/Reports to:Information Technology Specialist

FLSA Status:Non-Exempt

Job Goal:

1. This position is responsible for providing technical support at the local school level.

Qualifications:

• 1. High School Diploma and successful passage of the Work Keys Test is required.
• 2. Bachelor’s Degree or industry certifications preferred.
• 3. Experience preferred in troubleshooting a wide variety of technology hardware and software.

Performance Responsibilities and Essential Functions:

• 1. Provide technical assistance and advice at the local school level.
• 2. Troubleshoot a variety of communication, electronic equipment, computer hardware and software.
• 3. Report issues to the district IT staff in a timely manner and follow up until issue is resolved.
• 4. Coordinate a maintenance program to ensure proper usage of technology systems and equipment.
• 5. Confer with contractors and company representatives to implement new installations and perform upgrades.
• 6. Assess condition of and need for equipment and recommend the purchase of new/additional equipment deemed necessary.
• 7. Provide necessary training to local staff to ensure effective operation of equipment.
• 8. Maintain inventory.
• 9. Perform other job-related duties as assigned by Supervisor(s).

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, stand, and walk. Manual dexterity is required. The employee must be able to communicate orally. The employee is occasionally required to reach with hands and arms, climb stairs, bend, stoop, squat, crouch, and kneel. The employee must occasionally lift and move equipment weighing up to 50 pounds. Specific vision abilities required by this job include near vision, distance vision, peripheral vision, depth perception and he ability to adjust focus.

Salary:

Salary to be established by The Limestone County School’s District Salary Schedule.

Terms of Employment:

187 days

AEA Approved:August 31, 2017

Board Approved:September 5, 2017