Senior Lending Ops Associate — Remote

BMO; United States; Remote; USD 41,000 - 80,000; Full time

Job summary

BMO Financial Group is seeking a Lending Operations professional for remote delivery of mortgage, consumer, leasing and commercial lending processes. The role emphasizes data reporting, service delivery within SLAs, and collaboration with stakeholders to optimize workflows and risk controls.

Ideal candidates will have 2-3 years in relevant operations, strong PC skills, and fluency in English and French. This salaried position requires two in-office days per month and provides a comprehensive

Qualifications

• 2-3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Knowledge and experience using relevant systems and technology – Good.
• Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
• Knowledge of the risk and regulatory requirements of the business – Good.
• Prioritization skills – Good.
• PC skills (MS Word, Excel, PowerPoint) – Good.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Responsibilities

• Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Organizes work information to ensure accuracy and completeness.
• Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
• Performs administrative tasks such as distributing/collecting/filing/etc. documentation and information.
• May function as a problem-solving resource for more junior staff.
• Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.
• Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
• Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements(SLAs) are met.
• Checks and reconciles information and documentation to ensure accuracy and completeness.

Skills

MS Word

MS Excel

MS PowerPoint

Verbal & written communication

Collaboration & teamwork

Analytical and problem solving

Prioritization

French & English bilingual

2-3 years experience

Education

Post-secondary degree

Job description

BMO Financial Group is seeking a Lending Operations professional for remote delivery of mortgage, consumer, leasing and commercial lending processes. The role emphasizes data reporting, service delivery within SLAs, and collaboration with stakeholders to optimize workflows and risk controls.

Ideal candidates will have 2-3 years in relevant operations, strong PC skills, and fluency in English and French. This salaried position requires two in-office days per month and provides a comprehensive