Senior Legal Support & Operations Lead

Beacon Hill Staffing Group; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Leave programs

Job summary

Beacon Hill Staffing Group in Boston seeks a Legal Support Manager to lead day-to-day operations of Legal Assistants, oversee workload, and ensure accurate document processing within a global law firm setting.

You will recruit, train, and evaluate LAs, coordinate inter-department collaboration, monitor attendance, and administer policies. This on-site role offers ongoing professional development and a collaborative firm culture.

Qualifications

• 5+ years' legal support experience.
• 3+ years' supervisory experience.

Responsibilities

• Manages day-to-day activities of LAs.
• Coordinate workload and utilization of LAs; coordinate overflow assistance and inter-department coordination for smooth operations.
• Coordinate backup and overflow assistance as necessary.
• Serves as liaison between administrative departments and between timekeepers and LAs.
• Communicates and administers firm policies and procedures as they relate to LAs.
• Monitors daily absences and arrange substitute staffing; approve vacation requests.
• Processes and approve time cards for all LAs.
• Proposes and monitor budget for LAs and overtime.
• Reports all leave and FMLA issues to Human Resources; arrange coverage for leaves of absence.
• Monitors LA staffing levels to align with firm's ratio plan.
• Provide/adjust work assignments for any LA as necessary.
• Recruits and interviews LAs for open assignments; assist in training, orientation and mentoring of new LAs on firm procedures and resources.
• Prepares evaluations on all LAs.
• Coach, mediate and document all LA performance; bring discipline issues to the attention of the Office Administrator and HR.
• Follow up on discipline issues.
• Arranges and conducts LA meetings as needed; coordinate training and other similar events for all LAs; ensure that LAs receive and participate in all required training.
• Participates in the orientation process for all incoming LAs.

Skills

Legal support experience

Supervisory experience

Job description

Beacon Hill Staffing Group in Boston seeks a Legal Support Manager to lead day-to-day operations of Legal Assistants, oversee workload, and ensure accurate document processing within a global law firm setting.

You will recruit, train, and evaluate LAs, coordinate inter-department collaboration, monitor attendance, and administer policies. This on-site role offers ongoing professional development and a collaborative firm culture.